Part Time Brand Ambassador at Lucid Motors in Oak Brook, IL

Summary: Lucid Motors is a luxury electric vehicle company focused on sustainability and enhancing the human experience. They are seeking Part Time Brand Ambassadors to engage with guests, deliver exceptional customer experiences, and support studio operations. Responsibilities: - Welcome guests, answer general inquiries, and schedule test drives - Capture high quality customer leads and interactions in CRM (Salesforce) - Conduct customer needs assessments (budget, preferences, timing) - Recommend suitable vehicles based on customer needs - Refer high potential leads to Sales Specialists - Ensure guests are directed to the appropriate next step in their journey - Build deep knowledge of the Lucid brand, vehicles, and services - Explain vehicle features, specifications, and pricing to stimulate consideration - Provide backend operational support (order paperwork, order/vehicle status clarity) - Support studio operations, including opening/closing checklists - Ensure test drive and showcase vehicles are clean, charged, and ready - Assist with facility needs (refreshments, maintenance requests) - Support day to day studio operations as needed Required Qualifications: - Flexible availability including extended holiday mall hours, holidays and weekends - 18 years old minimum - High School diploma/GED required - Authorized to work in the USA (visas sponsorship not available) - Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation - Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers - Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire - Ability to obtain appropriate state DMV licensing, where applicable Preferred Qualifications: - Prior experience with CRM tool such as Salesforce highly preferred - Exceptional interpersonal and communication skills - A passion for delivering outstanding customer experiences - Experience in a customer facing environment (retail, hospitality, food service, etc.) - Patience, professionalism, and adaptability in a dynamic retail setting - Interest in electric vehicles and enthusiasm for building the Lucid brand Required Skills: Salesforce, Customer needs assessment, Vehicle feature knowledge, Order processing, Patience Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, Vacation, 401k, The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)