Account Manager at LSEG in CHN-Shenzhen-Shun Sing Sq

Account Manager

Location: CHN-Shenzhen-Shun Sing Sq

Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge?

At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

Responsibilities

• Manages, retains and grows revenue, responsible for new business development and new sales

• Establishes strong, long-term customer relationships and cultivate new business opportunities

• Collaborates with account team and/or other business units where required and has oversight of all account activities

• Responsible for forecasting, keeps management in touch with business development activities in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders

• Acts as point of contact for the client, provides escalation path to and from Service and attends to customer issues promptly as appropriate

• Tracks customer activity in internal systems in order to complete account strategy and identify additional opportunities

• Identify and work with the sales specialist team to provide information on solutions

• Maintains up to date product knowledge on all products and solutions

• Demonstrates skills in leading and handling sales across accounts and understanding the company’s product offering

• Drives overall customer satisfaction for assigned accounts

• Ad hoc sales-related duties, as required

Knowledge & Skill

• Specialist, experienced professional with extensive knowledge and skills gained through wide-ranging experiences in a field that requires diverse practices or procedures.

• Recognized expert in their functional area or geography

• Deep knowledge of complex product, market and function in own area

• In-depth understanding of financial markets and workflows

• Ability to problem solve efficiently and effectively

• Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends

Scope of Impact

• Leads significant projects, programs and business initiatives, demonstrating creativity and resourcefulness

• Resolves work priorities based on general direction from managers

• May handle budget for projects or programs within area

• Contributes to the development of new principles and concepts and Business Unit strategy

• Provides specialist advice to middle and senior management to resolve complex issues.

Strategic Planning & Decision Making

• Applies a broad perspective to identify innovative solutions

• Anticipates customer needs; assesses requirements and identifies new solutions

• Solves complex problems which may be multidisciplinary or require an in-depth evaluation of variable factors

• Makes decisions in non-routine situations applying considerable interpretative thinking

People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Change and Excellence, which are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.