Talent Acquisition Operations Leader at LPL Financial… · Charlotte

Talent Acquisition Operations Leader Location: Fort Mill/Charlotte Lead with Purpose, Unlock Your Team’s Passion At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees. If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today. What if you could lead the engine behind a best-in-class talent acquisition organization—building scalable processes, actionable analytics, and streamlined systems that help recruiters deliver exceptional candidate experience? If you’re energized by continuous improvement, data-driven decision-making, and partnering across HR and the business, LPL Financial invites you to apply today. Job Overview: The Talent Acquisition Operations Leader is a strategic and hands-on leader responsible for shaping and executing the talent acquisition operations vision for LPL Financial. This role drives continuous optimization of recruiting processes, with a core focus on recruiting quality, analytics, operational controls, and system enablement. Partnering closely with Talent Acquisition, HR Technology, and business stakeholders, this leader uses data to improve effectiveness, efficiency, and compliance across the end-to-end recruiting lifecycle. Responsibilities: Process Design & Implementation: Lead the development, documentation, and implementation of innovative, scalable recruitment processes that streamline talent acquisition, enhance recruiter effectiveness, and elevate candidate experience. Apply Lean and continuous improvement methodologies to eliminate bottlenecks, automate routine transactions, and ensure process consistency across business units and geographies. Recruitment Data & Analytics: Serve as the primary architect and steward of recruiting analytics, collaborating with HR Technology teams and business analytics teams to build dashboards, KPI scorecards, and reporting frameworks that deliver actionable insight to stakeholders. Proactively monitor, validate, and synthesize data from ATS, sourcing platforms, and vendor systems to identify trends, forecast demand, and drive strategic initiatives. ATS & system enablement (Workday): Own and optimize Workday Recruiting (and integrated tools) from an operational standpoint; translate recruiter and business needs into system enhancements, drive user adoption, and ensure documented best practices and consistent execution. Vendor & program management: Serve as the lead for external recruiting partners and platforms; manage vendor relationships, SLAs, quarterly business reviews, invoicing, renewals, and performance feedback. Recruiter & Sourcing Oversight: Monitor recruiter performance across all sourcing channels (LinkedIn, Indeed, job boards, databases), using analytics to track source of hire, ROI, and pipeline health. Provide coaching, feedback, and upskilling opportunities for the sourcing team and associate recruiters. Align short- and long-term goals and drive operational excellence through data transparency. People Leadership: Lead and develop a small team, setting clear goals and expectations, providing coaching and performance feedback, and fostering a culture of accountability, continuous improvement, and high-quality service delivery. Project & Change Management: Lead cross-functional projects and continuous improvement initiatives within talent acquisition, leveraging data and best practices to deliver measurable impact. Ensure timely and transparent communication, stakeholder alignment, and detailed project documentation. Policy, Compliance & Risk: Maintain strict adherence to all legal and regulatory standards for data privacy, workplace accommodation, and equal opportunity. Serve as TA’s reviewer of new tools/services for compliance, documenting processes, and coordinating with procurement and accounts payable for contract and payment tracking. Technology Innovation & Evaluation: Continuously assessing new and existing recruiting tools and services for automation, analytics, and candidate experience enhancements. Lead system tests, validate configurations, sign off on releases, and champion adoption of innovative solutions. Stakeholder Partnership: Build strong, collaborative relationships with recruiting, HR, business leaders, and internal service partners. Incorporate feedback in talent acquisition processes and performance reviews, aligning operations with broader enterprise strategies. Additional Leadership: Oversee ad hoc and strategic TA projects as assigned by the SVP of Talent Acquisition, taking ownership for project outcomes, analytics, and reporting. What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: Bachelor’s degree in human resources, Business Administration, or related field, or equivalent experience. 7 years of experience leading Talent Acquisition Operations, including ownership of recruiting process governance and continuous improvement. 7 years of experience building and managing recruiting analytics (dashboards, KPI scorecards, and reporting) using ATS and related data sources. 7 years of experience supporting or administering an ATS (Workday Recruiting preferred) and integrated recruitment tools, including driving adoption and documenting best practices. 7 years of experience managing recruiting vendors and programs, including SLAs, performance measurement, and renewal planning. Core Competencies: Advanced proficiency in Microsoft Excel (reporting, pivots, analytics) and SharePoint setup/management to support recruiting workflow and documentation. Demonstrated analytical problem-solving and decision-making skills, with experience using data to influence outcomes. Preferences: Experience being a corporate recruiter will provide the ability to understand products and services being developed from a user perspective. Strong stakeholder management and communication skills, including presenting insights and recommendations to varied audiences. Experience working in virtual, fast-paced, and matrixed corporate environments. Pay Range: $131,634.00 - $219,390.00 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit www.lpl.com. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947. EAC12.9.25