Asset Protection & Operations Sr Analyst at Lowe's in Mooresville, NC

Asset Protection & Operations Sr Analyst Location: Mooresville, NC (SSC) 1999 Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Asset Protection & Operations Sr Analyst plays a key role in assessing, developing, and implementing initiatives that support store and field teams in driving operational excellence, safety, and loss prevention. This role partners cross-functionally to design and execute projects, process improvements, and technology solutions that enhance store performance, improve customer and associate experiences, and mitigate risk. The Analyst provides actionable insights through data analysis, manages project execution, and ensures continuous improvement through measurement, reporting, and stakeholder collaboration. What You Will Do Conduct detailed quantitative and qualitative analyses to support the development and implementation of operational and Asset Protection (AP) initiatives. Coordinate and manage the end-to-end execution of store-level and enterprise projects from concept through implementation and post-project evaluation. Analyze operational and AP data to identify trends, risks, and opportunities, providing actionable insights and recommendations to leadership. Partner with AP, Operations, and Safety business leads to develop and implement process improvement solutions that enhance operational efficiency, safety, and shrink reduction. Manage cross-functional relationships to ensure the successful implementation of initiatives that impact stores and field operations. Support the development and tracking of project plans, timelines, and deliverables to ensure timely and accurate execution. Facilitate the creation and delivery of training and communication materials to drive adoption of new processes and technologies. Identify and assess risks related to operational and AP initiatives, developing mitigation plans and escalation strategies as needed. Serve as an administrator and support resource for AP, Operations, and Safety systems, including case management and awareness platforms. Provide real-time guidance to stores and field partners regarding operational procedures, AP policies, and technology use. Develop and maintain documentation for all new initiatives, including policies, procedures, and standard operating processes. Leverage technology and data visualization tools (Power BI, Tableau, etc.) to monitor project performance, report key performance indicators (KPIs), and track ROI. Perform ad hoc market, operational, and competitive analysis to support continuous improvement and strategic decision-making. Act as a subject matter expert and liaison between business units to align priorities and ensure consistent execution across the organization. Required Qualifications Bachelor's degree Business, Management, Operations, Technology, or related field Operations, project coordination, analytics, or Asset Protection roles, preferably in a retail environment Proven analytical and problem-solving skills with the ability to translate data into actionable insights. Proficiency in Microsoft Excel, PowerPoint Experience with Salesforce and SQL Demonstrated ability to manage multiple complex projects in a fast-paced environment Excellent communication, collaboration, and presentation skills High initiative and ability to work both independently and as part of a cross-functional team Preferred Skills/Education 1-2 years of experience in a service or retail operations role with an emphasis on safety, shrink reduction, or operational performance improvement Experience with service management and case tracking tools such as ServiceChannel or equivalent systems Familiarity with capacity management, risk assessment, and field support operations About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.