Analyst BA - Pro and Services at Lowe's in Bengaluru, Karnataka, India

Analyst BA - Pro and Services Location: Bengaluru Innovate in Bengaluru This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India About the Team This team is responsible to perform quantitative analysis or dashboard building needed to help guide key business decisions. This includes applying knowledge of Lowe's data concepts to the creation of relevant analytic designs and making sound, data‐driven business recommendations. Job Summary: Analyst is responsible for understanding pro & services, and business processes to deliver actionable insights through data. The role involves collaborating with cross-functional stakeholders to design, develop, and maintain scalable reporting and analytics solutions. The analyst works with tools such as Power BI, SQL, Power Apps, and Power Automate to build dashboards, perform data transformations, and automate workflows. Additionally, the role requires handling ad hoc reporting requests, ensuring timely delivery, and maintaining a high level of accuracy and data integrity. Key Responsibilities: Core Responsibilities: Solve business problems and enable data-driven decision-making by collaborating with cross-functional teams, supporting product line reviews, business reviews, and strategic initiatives. Design, develop, and transform enterprise-level analytics solutions using cloud platforms (GCP), Power BI, Power Apps, and automation tools to deliver scalable, real-time insights. Own end-to-end delivery of high-impact dashboards and data products by streamlining processes, reducing manual effort, and enhancing performance, reliability, and user experience. Investigate and resolve complex incentive and compensation queries escalated by support teams by analyzing internal SQL data, identifying discrepancies in sales/bonus calculations, and providing data-backed insights for accurate resolution. Rapidly learn and implement Power Platform solutions (Power Apps, Power Automate) by leveraging external resources (e.g., GPT), applying best practices in formula design, automation, and process optimization to drive operational efficiency and reduce manual workload. Collaborate closely with stakeholders, business leaders, and cross-functional teams to gather requirements and translate them into effective, actionable data solutions. Establish and promote best practices for documentation, governance, and knowledge sharing to ensure continuity, reduce key-person dependency, and improve team efficiency. Deliver projects with a strong focus on speed, accuracy, and measurable business impact. Act as a trusted individual contributor, fostering a data-driven culture and enabling innovation across the organization. Qualifications & Skills: 2 to 4 years of overall experience in Data Analytics, with a minimum of 1+ years in reporting and dashboard development. 1+ years of hands-on experience in reporting and analytics, supporting business units within retail, technology, or other customer-focused industries. Strong expertise in Power BI and advanced SQL for data analysis, reporting, and visualization. Working knowledge of Power Platform tools (Power Apps and Power Automate). Solid experience in SQL-based data extraction and manipulation using tools such as SQL Assistant, DBeaver, and GCP environments. Proven experience working with large datasets and performing complex data transformations using SQL and Power BI. Demonstrated ability to design and deliver high-quality analytical solutions with strong attention to detail and accuracy. Strong individual contributor with the ability to work independently and take ownership of deliverables. Experience collaborating with cross-functional teams and global stakeholders in a dynamic environment. Excellent analytical and problem-solving skills, with the ability to derive meaningful insights from complex datasets. Strong communication skills, with the ability to present technical insights clearly to both technical and non-technical audiences. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Education Qualification & Certifications Required Minimum Qualifications: Bachelor’s degree or master’s degree in business administration, Finance, Mathematics, or degree in engineering (B.E., B.Tech.), Statistics, Machine Learning, AI or any other Quantitative discipline. Primary Skills (must have) Hands on working knowledge of Power Platform tools (Power Apps and Power Automate). Hands on experience of SQL-based data extraction and manipulation using tools such as SQL Assistant, DBeaver, / GCP environments. Proven experience working with large datasets and performing complex data transformations using SQL and Power BI. Hands on experience in Power BI and advanced SQL for data analysis, reporting, and visualization. Secondary Skills (desired) Basic understanding of the retail/home improvement industry Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.