Sales Development Representative at Loop in Remote

Summary: Loop is a dynamic company focused on driving business growth through its sales team. The Sales Development Representative will play a crucial role in identifying and qualifying potential customers, scheduling calls and demos, and collaborating with team members to optimize sales processes. Responsibilities: - Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels - Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop - Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs) - Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data - Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging - Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance - Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings - Achieve (or exceed!) monthly SQO quota - Participate in ongoing training and coaching sessions to improve sales skills and product knowledge - Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging - Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs Required Qualifications: - Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods - Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels - Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop - Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota - You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas - Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop's tools - Salesforce, Slack, Notion, Loom, Outreach, Lusha, SalesNav, and Google Suite - You know how to effectively collaborate with cross-functional teams, including AEs, marketing, partnerships, and merchant success - Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends - You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win - You are curious and proactive in experimenting with AI technologies to improve workflows, optimize messaging, and uncover new ways to connect with merchants - You thrive in rapidly changing, ambiguous, and fast moving environments - You have examples to share of how you're already living Loop's core values: Be a Human First, Courage Over Comfort, Own the Outcome and Make Merchants Successful Required Skills: Prospecting skills, Salesforce Important Skills: Results-driven mindset Nice-to-Have Skills: CRM proficiency, Curiosity Benefits: Medical, dental, and vision insurance, Flexible PTO, Company holidays, Sick & safe leave, Parental leave, 401k, Monthly wellness benefit, Home workstation benefit, Phone/internet benefit, Equity