Technical Documentation Intern at Longevity… · Minneapol…

Summary: Longevity Holdings, Inc. is seeking a motivated and detail-oriented summer intern to join their IT team for a high-impact documentation initiative. The intern will be responsible for researching, drafting, and delivering functional and technical specifications for core internal products and services, serving as a foundational reference for various stakeholders. Responsibilities: - Review Git repositories containing source code for assigned products and services, using AI-assisted tools (including Anthropic Claude) to accelerate comprehension and drafting - Conduct structured discovery interviews with operations leads, product owners, and engineering subject matter experts to capture intended behavior, business logic, and system context - Produce functional specifications documenting how each product or service behaves from a user and business process perspective - Produce technical specifications documenting system architecture, data flows, dependencies, APIs, and integration points - Identify and document gaps between observed or implemented functionality and the intended behavior described by product SMEs, and surface these as discussion points for stakeholders - Develop a documentation framework covering taxonomy, formatting standards, storage and version control conventions, and a review and maintenance process for ongoing accessibility - Present findings, completed documentation, and gap analysis recommendations to business leadership at the close of the term - By the end of the internship, the intern will be expected to deliver the following: Functional and Technical Specification Documents - One specification package per scoped product or service, covering functional behavior, system architecture, key workflows, data inputs and outputs, and known edge cases or limitations. Documents will be formatted consistently and stored in a designated, accessible location within the company's existing tooling - Documentation Framework - A lightweight governance document defining how specifications should be structured, where they live, who owns them, and how they get reviewed and updated over time. This includes a proposed review cadence and a recommended RACI or ownership model for ongoing maintenance - Gap Analysis Report - A structured summary of discrepancies identified between current implemented functionality and intended behavior as described by product SMEs. Each gap entry will include a description of the discrepancy, the source of the intended behavior (e.g., SME interview, product documentation, business requirement), a preliminary impact assessment, and a recommendation or open question for leadership discussion - End-of-Term Presentation - A presentation to business leaders synthesizing the documentation produced, the framework established, and the gap analysis findings, with recommendations for how the organization should prioritize follow-on work Required Qualifications: - Currently enrolled in a bachelor's or master's program in Computer Science, Information Systems, Software Engineering, Technical Communication, or a related field - Familiarity with Git and comfort navigating source code repositories, even without deep language expertise in all areas - Strong written communication skills with an ability to translate technical concepts for non-technical audiences - Experience with or demonstrated interest in AI-assisted workflows (experience with tools like Claude, ChatGPT, or similar is a plus) - Comfort conducting stakeholder interviews and synthesizing input from multiple, sometimes conflicting, perspectives - Highly organized, self-directed, and able to manage a structured project over a multi-week timeline with periodic check-ins Preferred Qualifications: - Prior exposure to technical writing, product documentation, or business analysis - Familiarity with software architecture concepts (APIs, microservices, databases, consumer/producer patterns) - Experience with documentation tools such as Confluence, Notion, or similar platforms Required Skills: Git, AI-assisted tools, Software Architecture, Documentation Tools, Functional Specification, Technical Specification, Interviewing, Self-direction Benefits: Hands-on ownership of a meaningful project with real organizational impact, Direct mentorship from leaders within our Software Engineering team, Cross-functional exposure to engineering, operations, and product leadership, Experience working within a professional AI-augmented workflow