Branch Teller I (or II)-Hire… at Logix Federal… · US-CA-San…

Summary: Logix Federal Credit Union is seeking a Branch Teller I to join their team. This role involves assisting members with financial transactions and providing exceptional customer service while identifying opportunities for cross-selling services. The Branch Teller will also participate in employee development programs and ensure compliance with operational activities. Responsibilities: - Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc - Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc - Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member - Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork - Balances daily work - Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures - Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files - Maintains cash drawer per assigned cash limits and policy and procedures - Must consistently report to work on time, as scheduled - Other duties may be assigned - Must be flexible to work out of any location at any time, as business needs dictate Required Qualifications: - High School or GED - Must have at least 1 year to 24 months of customer service and/or cash handling experience - Must have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel - Must be detail oriented and have the ability to multi-task in a fast paced environment - Must have a demonstrated ability to deliver consistently superior customer service Preferred Qualifications: - Recent cash handling or previous teller experience preferred - Knowledge of Symitar system a plus Required Skills: Cash handling, Microsoft Outlook, Microsoft Word, Microsoft Excel, Symitar system