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Infrastructure Solutions Specialist at LogicalisUS · Kuala…
Skills
Job Description
Why choose Logicalis? ****
As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.
The Role:
The Infrastructure Solutions Specialist plays a critical presales role in supporting the design, validation, and positioning of enterprise infrastructure, platform, and system solutions for Logicalis customers. This role works closely with sales, delivery, and vendor partners to translate business and technical requirements into scalable, resilient, and secure infrastructure architectures.
The role covers server, storage, virtualisation, data protection, observability, PAM, and database platforms, spanning on‑premises, hybrid, and modern data centre environments. The successful candidate is expected to engage confidently with customer infrastructure architects, system administrators, security teams, and IT leadership, and to independently drive infrastructure‑related opportunities from presales discovery through to solution handover.
In addition, this role contributes to domain growth, solution standardisation, and regional collaboration across Logicalis APAC, ensuring proposed solutions are technically sound, commercially viable, and aligned with vendor best practices.
Key Responsibilities:
As a Infrastructure Solutions Specialist, you will be expected to:
- Provide technical consultancy to the sales team for infrastructure and system solutions, encompassing Operating Systems and Platforms, Servers and Converged Infrastructure, Storage and Data Platforms, Virtualization and Cloud Platforms, Data Protection and Resilience, Data Security, Observability and Monitoring, Asset and Infrastructure Discovery, Databases and Data Services, and Privileged Access Management (PAM).
- Participate in requirement gathering and solution design to ensure proposed architectures meet customer requirements, are scalable, and positioned for future growth.
- Develop comprehensive end-to-end infrastructure architectures, including compute, storage, virtualization, backup, observability, and integrated security.
- Prepare and present technical proposals, Bill of Materials (BoMs), responses to RFPs, and presentations that clearly articulate the technical and business value of recommended solutions and services.
- Clearly define assumptions, constraints, risks, and dependencies in presales documentation.
- Conduct proof-of-concept (PoC) exercises and demonstrations to validate the feasibility of solutions.
- Collaborate with internal stakeholders to ensure solution architecture aligns with delivery capabilities and industry best practices.
- Remain abreast of emerging technologies such as AI-driven infrastructure and Zero Trust frameworks.
- Support internal knowledge sharing, contribute to technical documentation, and enhance presales capabilities.
- Develop go-to-market (GTM) strategies for infrastructure and system solutions or services by identifying market opportunities, designing innovative offerings, and collaborating with sales and marketing teams to launch and promote these solutions to customers.
- Other ad-hoc duties as assigned such as marketing events.
Qualifications:
- Minimum 5+ years of total experience in enterprise infrastructure / system engineering or architecture; at least 2 years in presales or solution architecture.
- Proven experience engaging with enterprise and mid‑market customers.