Information Technology Intern (6-month) at LogicalisUS · Cyberjaya

We are looking for Interns to join our IT Managed Services team to help deliver top-notch support to our customers. In this role, you'll gain real life and hands-on work experience in networking & security, server, systems, virtualization, cloud, and desktop computing.

You will embark on an exciting career in IT Managed Services by joining our 6-month internship program. We are currently hiring for the July to October intake. We are looking for individuals with excellent personalities, self-initiative, and a keen interest in various technologies such as Routing & Switching, Desktop Computing, Virtualization, Server, or Azure Cloud.

This internship offers you the chance to be absorbed into the company upon the completion of your internship program, with exposure to three tracks - Network & Security Support, Digital Workplace/Systems Support or General IT Technical Support.

Essential Duties and Responsibilities

• Troubleshooting and resolving technical issues for customers
• Diagnosing and providing technical supports to our customers
• Resolving technical issues, and maintaining customer's satisfaction

Requirement

• Must be able to commit to a 6-month internship program
• Must be willing to work on 12 hours shifts, including weekends and nights.
• Must be fluent in English
• Must be in final semester before graduating

What You’ll Gain

• Exposure to global clients and real production environments
• A supportive environment with mentoring from senior IT professionals
• On-the-job training on industry tools and technologies
• Opportunity to build a solid foundation in IT Managed Services
• Potential conversion to a permanent position upon successful completion of the internship

#Internship

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC' you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.