Sales Lead-ANN at LOFT in Rancho Cucamonga, CA

Summary: LOFT creates modern, feminine clothing for women and empowers them to express their authentic selves. As a Sales Lead, you will support customer experiences and guide associates while collaborating with the Store Manager to ensure operational excellence.

Responsibilities:
- Be a representative of the brand and model personalized customer experience behaviors
- Assist store leaders with onboarding and developing an effective, highly engaged team
- Support an inclusive store environment for associates where everyone feels welcome and engaged
- Uphold the highest visual and operational standards while keeping the focus on the customer
- Use tools to drive a customer-focused team environment and profitable business
- Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
- Build productive relationships by sharing ideas and supporting the team
- Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
- Seamlessly step into the role of manager when needed

Required Qualifications:
- Technology proficient and ability to operate a point-of-sale system
- Enjoys communicating and coaching
- Flexible availability – including evenings, weekends, and holidays
- Takes initiative in making thoughtful decisions
- Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Preferred Qualifications:
- 6-months of retail sales experience
- Management experience

Required Skills: Retail Sales, Point-of-Sale System Operation, Coaching

Benefits: 401(k) plan, Merchandise discounts plus eligibility for discounts at our sister brands, Professional development and opportunities for advancement across our brands, Community impact through our philanthropic partnerships, Availability of these benefits is based on employment type, role, and certain eligibility requirements.