Sales Associate Key, Derby Street at LOFT in Hingham, MA

Summary: Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The Sales Associate is responsible for providing exceptional customer service, assisting in store operations, and promoting brand relationships.

Responsibilities:
- Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
- Take an active role in assisting the management team to build store business
- Service multiple customers at a time, multi-task and/or handle projects simultaneously
- Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
- Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
- Develop and maintain positive working relationships that support a productive work environment
- Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience
- Achieve sales and service metrics in key measurable areas
- Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
- Achieve sales and service metrics in key measurable areas including Talbots Classic Awards
- Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc
- Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
- Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store
- Seek to understand customer needs & wants with curiosity and confidence through intentional conversation

Required Qualifications:
- Capable of creating a selling culture where all associates align around the needs of our customers
- Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences
- Driven to create, build and cultivate relationships
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
- Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store
- Demonstrate excellent verbal communication skills and a high level of integrity
- Able to work cooperatively in a diverse work environment
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
- Flexible availability based on the needs of the business including evenings, weekends, and holidays

Required Skills: POS systems, Product knowledge, Inventory management

Benefits: Growth! Here at Talbotsour goal is to give you the tools to grow beyond this position and into the next., Incentive Opportunities, Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees.  To learn more, visit our We Care page., Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within., Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.