Sales Associate, Holden at LOFT in Holden, MA

Summary: Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. They are seeking a Sales Associate to provide exceptional customer service, assist in building store business, and create meaningful relationships with customers.

Responsibilities:
- Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
- Take an active role in assisting the management team to build store business
- Support all service enhancers to build strong relationships including active use of Concierge
- Service multiple customers at a time, multi-task and/or handle projects simultaneously
- Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
- Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
- Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
- Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards
- Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc

Required Qualifications:
- Demonstrate selling competence, styling expertise and possess a love of fashion
- Driven to create, build and cultivate relationships
- Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
- Demonstrates excellent verbal communication skills and a high level of integrity
- Possess the technological competency to navigate a computer/iPad/handheld system
- Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
- Able to work cooperatively in a diverse work environment
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Have open availability of (15 to 20) hours per week
- Flexible availability based on the needs of the business including evenings, weekends, and holidays

Required Skills: Selling competence, Styling expertise, Technological competency with computer/iPad/handheld systems

Benefits: Growth! Here at Talbotsour goal is to give you the tools to grow beyond this position and into the next., Incentive Opportunities, Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees.  To learn more, visit our We Care page., Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within., Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.