LOFT→
Sales Associate-ANN at LOFT in New York, NY
Skills
Job Description
Summary: LOFT creates modern, feminine, versatile clothing that helps women express their authentic style and feel confident. The Sales Associate serves as a brand ambassador by connecting with customers, providing personalized styling recommendations, maintaining visual and operational standards, and supporting a welcoming omnichannel shopping experience.
Responsibilities:
- Connect with customers and listen to their needs to create personalized customer experiences
- Share product knowledge and recommendations to help style the customer
- Use brand behaviors and personalized service to drive brand loyalty
- Uphold the highest visual and operational standards while keeping the focus on the customer
- Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
- Partner with store leaders to achieve individual goals and daily expectations
- Build productive relationships by sharing ideas and being helpful to others
Required Qualifications:
- Flexible availability – including evenings, weekends, and holidays
- Technology proficient and ability to operate a point-of-sale system
- Takes initiative in making thoughtful decisions
Preferred Qualifications:
- Sales Associate or customer-focused experience
- Brings a hospitality mindset when engaging with customers
Required Skills: Point-of-Sale (POS) Systems, Retail Sales, Product Styling Recommendations, Omnichannel Shopping
Benefits: 401(k) plan, Merchandise discounts plus eligibility for discounts at our sister brands, Professional development and opportunities for advancement across our brands, Community impact through our philanthropic partnerships