Credit Associate at Locke Supply in Oklahoma City, OK

CREDIT ASSOCIATE Hourly · Location: Oklahoma City, OK, US       The Right Fit  We're looking for a self-motivated individual with excellent interpersonal and customer service skills. This person has a positive attitude, excellent customer service skills, a problem-solving mindset, and great attention to detail.  Other desirable traits include good written and verbal communication, ability to multitask, being a team player, and the ability to quickly adapt to change. This role is the A/R front line in ensuring excellent customer service experience to both internal and external customers of Locke Supply.   Who is Locke Supply?  Locke Supply is an ESOP- 100% Employee Owned. Locke Supply is the most progressive supply house in the Southwest, with locations in Oklahoma, Texas, Missouri, Kansas, and Arkansas. With a 45-acre complex in Oklahoma City, supplying over 190 locations, Locke is a premium supplier in the Plumbing, Electrical, and HVAC markets. What are the responsibilities? The following sets forth the primary responsibilities of this position but is not exhaustive. • Payment Processing • Account Reconciliation  • Credit Management  • Dispute Resolution • Inbound call center  • Respond to phone and email inquiries  • Resolves problems according to the company policy • Inbound and outbound phone calls.  What does Locke Supply offer? Our focus at Locke Supply is to develop each associate to his/her full potential. Our department provides a lighthearted healthy work environment. Aside from our fantastic benefits plan, you will also be eligible for a monthly incentive program after ninety days of employment. What are the requirements? • High School Diploma or equivalent • 1 year of Customer Service/Call center experience • Professional verbal and written communication skills. • Customer service driven. • Detail oriented with well-developed organizational skills and ability to utilize time efficiently. • Ability to respond with flexibility to changing department needs. • Must work well with others in a team environment. • Must have experience with Microsoft Word, Excel, and Outlook.