Business Analyst at LMI in Remote

Summary: LMI is a digital solutions provider focused on enhancing government impact through innovative technology. The Business Analyst role involves applying analytical and communication skills to support stakeholder engagement, platform adoption, and user training for a government healthcare client. Responsibilities: - Support the development, execution, and refinement of stakeholder engagement strategies to align diverse perspectives and foster trust across user groups - Support the generation of adoption artifacts, such as onboarding materials, training guides, FAQs, and technical enablement documentation for stakeholders - Collaborate with cross-functional team to refine communications and training plans that drive platform adoption and optimize user workflows - Research and interpret federal and state health policies, regulations, and guidance to identify system impacts and inform program execution plans - Assist with facilitating discussions between stakeholders, product teams, and SMEs to gather and consolidate requirements for user engagement and adoption strategies - Document and track feedback from stakeholders through iterative refinement processes and analytic tools - Develop concise summary reports and presentations for internal and external stakeholders, including action items, decision logs, and meeting notes - Participate in the creation of operational readiness plans and resistance mitigation strategies for platform deployment - Provide hands-on guidance to issuers in support of technical platform enablement, ensuring successful integration - Triage and respond to internal and external inquiries, escalating issues as appropriate - Use modeling tools (Visio, Miro, Excel, etc.) to develop processes, visualizations, use cases and user stories - Develop and evaluate workflows and execution practices to recommend approaches that support the delivery of new business processes and process improvement to optimize solutions and prioritize greatest impact - Leverage GenAI tools to enhance content development, improve efficiency in stakeholder engagement tasks, and drive data-informed decision-making Required Qualifications: - Bachelor's degree in Public Policy, Public Health, Business, Information Systems, or related discipline, or equivalent relevant experience - 0–2 years of experience as a Business Analyst, Policy Analyst, Consultant, or similar role - Strong communication skills and the ability to develop and deliver stakeholder communications and training materials - Eagerness to learn and collaborate in cross-functional teams and stakeholder environments - Demonstrated attention to detail with excellent organization and adaptability in dynamic, fast-paced environments - Analytical mindset with proficiency in basic visualization tools (e.g., Excel, Power BI, Tableau) to identify trends and deliver insights - Fluency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook) Preferred Qualifications: - Familiarity with federal healthcare programs, particularly CMS, HHS, or VA initiatives - Understanding of Agile workflows, including user stories and backlog refinement - Experience facilitating stakeholder workshops and requirements-elicitation sessions - Exposure to GenAI-enabled workflows for content generation or operational analytics - Experience with collaboration tools (e.g., JIRA, Confluence) for tracking tasks and requirements - Working knowledge of Human-Centered Design (HCD) or similar methodologies for stakeholder engagement and adoption management Required Skills: Human-Centered Design, Stakeholder Engagement, Training Material Development, Policy Analysis, Analytical Skills, Data Visualization, Microsoft Office, Excel, Power BI, Tableau