Supplier Manager at Lloyds Banking Group in Manchester, England, GB

End Date Monday 13 July 2026

Salary Range £61,344 - £68,160

We support flexible working – click here for more information on flexible working options

Flexible Working Options Hybrid Working, Job Share

Job Description Summary .

Job Description JOB TITLE: Supplier ManagerSALARY: £61,344 - £68,160LOCATION: ManchesterHOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you will be doing Join our Consumer Lending COO Supplier Management group—a centre of excellence focused on supplier performance and governance. We assist our Consumer Lending teams in delivering value and excellent customer results by managing governance, due diligence, sustainability, and risk throughout the supplier lifecycle.

As a Supplier Manager, your responsibility is to manage suppliers based on Group policy and the External Supply Risk Management framework. You will guarantee compliance and alignment with risk appetite. Supplier Relationship Management Leads and actively shapes supplier relationships across contracts, ensuring delivery, governance and performance outcomes are consistently achieved. Drives the embedding of change and sustainable practices, balancing commercial, risk and customer priorities to deliver the right outcomes. Supplier Oversight and Accountability Manages supplier relationships and contracts from start to finish, ensuring complete alignment with policy frameworks and business goals. Accepts full responsibility for results, spotting issues early and pushing for swift resolution. Risk and Governance Management Applies supplier governance and risk frameworks with rigor, ensuring full compliance with Group policy and maintaining robust audit trails. Owns the development and ongoing readiness of exit and continuity plans, ensuring they are regularly evaluated and effective. Actively identifies and mitigates operational risk. Data and Performance InsightUses data confidently and independently to analyse supplier performance and influence decisions. Translates complex data into clear, actionable insight and employs it to challenge performance and boost outcomes across contracts.Customer-Centred Approach and Constant Refinement Maintains a strong emphasis on customer outcomes, applying structured analysis to address issues and provide effective solutions. Guides ongoing improvement efforts, using insight and feedback to enhance performance and service quality. Collaborator and Customer Engagement Builds strong, trusted relationships with collaborators at all levels. Influences and aligns priorities across teams, constructively challenging when necessary to achieve the right outcome. Maintains regular engagement with senior partners, including Director level.

Commercial and Agreement Oversight Leads and supports contract activity during the lifecycle, employing strong commercial judgement to secure value, raise performance, and maintain supplier accountability. Fosters improved commercial results through strategic negotiation and ongoing supplier engagement. Why join us? We are investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We are growing, and we’d love you to be part of the journey. What we are looking forSupplier Management Expertise

• Proven background in handling suppliers throughout the entire process, securing delivery, performance, resilience, and value.

• Anticipates supplier risks and acts early to protect service and customer outcomes.

• Manages supplier performance and sustained improvement processes. Commercial and Contract Oversight

• Experience managing contracts and providing support for negotiations during all phases of the lifecycle.

• Drives value, performance and innovation through strong supplier collaboration.

• Uses market and business insight to improve decision making and outcomes. Leadership, People and Performance Management

• Leads a small team (typically 2 to 5 colleagues), setting clear direction, priorities, and expectations.

• Leads team performance with clear accountability, creating an environment where colleagues are supported, challenged, and empowered to deliver their best work.

• Provides regular, clear, and constructive feedback to improve capability and results.

• Supports development through coaching, guidance and stretching opportunities. Senior Stakeholder and Relationship Management

• Builds strong, trusted relationships with internal and external stakeholders.

• Regularly engages with and influences senior stakeholders, including Director level.

• Leads across teams without direct authority, driving alignment and outcomes.

• Confidently addressing challenges in a constructive manner and managing differing opinions to achieve the right outcome. Risk, Governance and Control

• Strong understanding of supplier governance, operational risk, and compliance requirements.

• Applies policy frameworks in practice, maintaining clear audit trails and ensuring continuity and exit planning.

• Uses judgement to balance risk, commercial outcomes, and customer impact. Data and Insight

• Uses data confidently to evaluate supplier performance and guide decisions.

• Turns complex data into clear insight and actions for collaborators.

• Applies critical thinking to solve problems and identify improvement opportunities. Communication and Influence

• Communicates clearly and simply, adapting style to the audience.

• Explains complex topics in a structured and meaningful way.

• Uses story-led communication to bring insight, risks and opportunities to life. Innovation, Technology and Constant Advancement

• Finds opportunities to simplify, automate and improve processes.

• Applies AI tools and emerging technology in a controlled and practical way.

• Uses external insight and experimentation to drive better ways of working. Approach and Behaviours

• Takes ownership and acts with integrity.

• Curious, proactive and focused on continuous learning.

• Works collaboratively and contributes to a high-performing team culture. **This is a place for you:**Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we are committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health, or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies Ready to do the best work of your career? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.