Premium Operations Team Member at Live Nation… · Raleigh

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

THE JOB

The Premium Ops Team Member supports the Premium Team Manager with all responsibilities to ensure a smooth and elevated experience for premium guests. This hands-on role involves physical setup, maintenance, and communication duties, and requires working outdoors in varying and sometimes extreme weather conditions.

WHAT THIS ROLE WILL DO

• Assist the Premium Team Manager with operations and logistics, keeping clear lines of communication throughout.
• Power wash, blow, clean, and maintain the appearance and functionality of Premium Club (Backyard) and box areas.
• Clean and maintain tables, chairs, umbrellas, and other venue furnishings as needed. Some painting and staining will be required.
• Prepare all Premium areas to be guest-ready, consistently meeting cleanliness, safety, and presentation standards.
• Set up and prepare the Backyard to be show-ready, ensuring all spaces are visually appealing and functional. This could include power washing, blowing, and cleaning.
• Demonstrate strong attention to detail and organizational skills to maintain high venue standards.
• Perform physical duties including lifting (a minimum of 25 lbs), cleaning, and working outdoors for extended periods in varying weather conditions.
• Maintain the working order of all facilities in the Premium areas, club and Premium seat boxes.
• Assist in set up days prior to a show to ensure Premium spaces are show ready.
• Report to the venue on non-show days to support general upkeep and preparation.
• Ensure the Backyard and Premium Areas remain fully operational, well-maintained, and in excellent working order.
• Any other duties assigned by the Premium Team Manager

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WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent
• Ability to lift a minimum 25lbs.
• Comfortable standing for long periods and working in extreme weather conditions (heat, cold, rain, etc.).
• Strong communication and teamwork skills.
• Experience in event operations is a plus.
• Availability to work evenings, weekends, and holidays as required by the event schedule.
• Possess a working knowledge of multiple trades, including HVAC, plumbing, electrical, painting, and general maintenance.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.