Wellness Technician - Aesthetician at LionGrove · Rio Grande

WELLNESS TECHNICIAN - AESTHETICIAN Part-Time Regular · Location: Wyndham Grand Rio Mar, Rio Grande, PR, PR Job Summary The Spa Aesthetician is responsible for delivering exceptional skincare services in a luxurious resort spa environment. This role includes performing a wide range of professional facial treatments, waxing services, and other skin care therapies tailored to the individual needs of each guest. The Aesthetician plays a vital role in creating a relaxing, welcoming, and personalized experience, while maintaining the highest standards of hygiene, professionalism, and guest care. Education & Experience •    High school diploma or equivalent required. •    Bilingual proficiency (English and Spanish) is mandatory. •    Completion of a state-approved esthetics program or apprenticeship (approximately 1,500 hours). •    Minimum of 2 years of professional skincare experience preferred; 1 year of spa experience required. •    Must possess or be eligible to obtain a valid Puerto Rico esthetician license. •    CIDESCO certification or similar international credential is a plus. Skills & Competencies •    Can communicate clearly and professionally with guests, explaining treatments, answering questions, and providing skincare recommendations. •    Is able to uphold and enforce high standards of cleanliness and hygiene, in line with spa protocols and health regulations. •    Can work harmoniously as part of a spa team, supporting colleagues to ensure smooth operations and guest satisfaction. •    Is able to remain composed, courteous, and professional in all guest interactions, even in high-pressure or time-sensitive situations. •    Is able to manage time effectively during treatments while maintaining a relaxed, unhurried atmosphere for the guest. •    Has the ability to subtly and professionally promote additional services and retail products that align with guest interests and needs. •    Is able to stay current with industry trends, spa techniques, and luxury service standards through ongoing learning and development. •    Can document guest preferences and service notes accurately and confidentially. •    Has the ability to resolve guest concerns tactfully and promptly, ensuring a positive outcome and maintaining brand reputation.   Physical Requirements •    Ability to work flexible hours, including weekends and holidays as required. •    Ability to stand for long periods of time. •    Ability to lift and carry up to 25 pounds, and assist with light physical tasks when needed (e.g., setting up for special events or promotional displays).