IT Technician at LINDAR in Baxter, MN

IT TECHNICIAN Key Responsibilities: • Manage and maintain all the infrastructure technology of the company, including servers, networks and company hardware.  • Install, maintain, provide technical support, and train end-users on hardware and software. • Provide high-quality customer service to our internal and external customers. • Manage and support enterprise software, including the ERP system, HRIS, CRM and other business-critical software applications. • Administer, configure, support, and maintain enterprise systems and applications such as backup appliances, operating systems, email, phone systems, Active Directory, Remote Desktop, DNS, DHCP, VOIP, etc. • Assist with determining project scope, identifying needs, researching and choosing solutions, engaging stakeholders, creating timelines, tracking dependencies, and providing stakeholder training/education. • Monitor system performance and troubleshoot issues to minimize downtime • Implement and maintain cybersecurity measures, including firewalls and endpoint protection • Manage data backups, disaster recovery planning, and system documentation • Ensure compliance with IT policies and industry best practices • Other responsibilities as the business requires. Qualifications: • Associate’s degree in information technology, Computer Science, or a related field (or equivalent experience) • 2+ years of experience in systems administration, IT support, or business system management • 2+ years of experience with ERP systems and database management • Experience supporting IT in a manufacturing environment preferred. • Experience with Microsoft 365, Active Directory, and cybersecurity best practices • Familiar with TCP/IP network fundamentals • Excellent organizational skills, attention to detail and time management (including the ability to meet deadlines) • Strong interpersonal skills and excellent communication skills • Previous experience managing technology projects • Experience with networking, virtualization, Windows Server, and cloud technologies • Strong troubleshooting and problem-solving skills • Ability to manage and prioritize multiple projects and work independently • Experience with DELMIAWorks ERP preferred