Data Center Operations Tier 1 Technician at Lightedge in San Diego, CA

Summary: LightEdge Solutions is developing IT solutions to propel businesses forward over the next 10 years. The Data Center Operations Tier 1 Technician supports the ongoing monitoring and daily management of building systems and physical infrastructure at Lightedge facilities, ensuring compliance with applicable codes and company requirements. Responsibilities: - Work with other Lightedge personnel, contractors, and vendors to diagnose and troubleshoot problems with data center equipment - Install servers and networking equipment into racks with associated network cabling - Work with project managers and technicians to facilitate new client service installations - Receive and document incoming shipments - Respond to and resolve alarm events affecting infrastructure and services - Follow established Change Control processes; review and follow MOPs for Change activities - Assist in the design layout, installation, and documentation of new racks and cages - Available for on-call rotation to support non-business hours, oversee preventative maintenance and break/fix activity by vendors, perform routine maintenance, optimize infrastructure, and provide client support - Develops and maintains comprehensive knowledge of Lightedge physical infrastructure and building systems, including mission-critical power, cooling, and biometric security systems - Works with clients to resolve cabinet/cage infrastructure issues and power utilization - Ensure operational efficiencies and best practices toward maintaining availability/ uptime of all 24X7 facilities, mission-critical operations, and infrastructure - Share technical knowledge and operational experience with team members to enhance professional growth and practical cross-training of the DC Ops and Support teams - Other duties as assigned Required Qualifications: - Minimum of two-year technical degree, or 1-4 years equivalent experience in a technical environment or military MOS - Network cabling termination experience- Ethernet, CAT6, Fiber - Experience with day-to-day standard maintenance activities in data centers - Familiarity with telco central office equipment/transport systems - Robust computer user hardware and software skillset, high proficiency in Microsoft Office Suite, and utilization of web browsers - Working knowledge of electricity and electrical literature is essential - General understanding of data center cooling systems and airflow management techniques - Ability to multitask and prioritize activities in a complex, fast-paced environment - Strong verbal and written communication skills - Demonstrated ability to define problems, collect data, establish facts, and draw sound conclusions - Demonstrated experience documenting policies and procedures Required Skills: Network cabling termination, Data center maintenance, Electrical knowledge Important Skills: Microsoft Office Suite, Cooling systems knowledge Nice-to-Have Skills: Verbal communication, Written communication, Problem-solving, Documentation skills