HRIS & Business Systems Analyst

LifeSpire of Virginia | Home Office – Glen Allen, Virginia

Reports to: Chief Financial Officer (CFO)

About LifeSpire of Virginia

At LifeSpire of Virginia, our mission is at the heart of everything we do. We are dedicated to enriching the lives of older adults by providing exceptional services, fostering meaningful connections, and supporting individuals as they live life to the fullest.

Joining LifeSpire means becoming part of an organization that values its team members, embraces collaboration, and is committed to making a meaningful difference in the lives of the people we serve.

Why Join LifeSpire?

• Purpose-Driven Work: Make a meaningful impact by supporting an organization dedicated to enriching the lives of older adults.
• Collaborative Environment: Partner with colleagues across Human Resources, Payroll, Finance, Operations, and other departments to improve systems and processes that support our organization.
• Professional Growth: Contribute to system implementations, technology enhancements, and continuous improvement initiatives that offer opportunities to expand your skills and expertise.
• Meaningful Contributions: Help strengthen the technology, data, and business processes that support LifeSpire team members and organizational success.
• Benefits and Well-Being: LifeSpire offers benefits and resources designed to support team members' well-being and overall quality of life. Specific benefit offerings are available through the organization's benefits program.

Position Summary

The HRIS & Business Systems Analyst serves as the organization's subject matter expert for human resources, payroll, and workforce technology systems, with primary responsibility for UKG Pro and related applications. This position partners closely with Human Resources, Payroll, Finance, Operations, and external vendors to optimize business processes, improve data integrity, enhance reporting capabilities, and maximize system functionality.

The HRIS & Business Systems Analyst will lead system implementations, upgrades, testing, configuration changes, and process improvement initiatives. The position serves as the primary liaison between LifeSpire team members, UKG partners, managed services providers, and other technology vendors to ensure systems effectively support organizational goals.

Essential Duties and Responsibilities

HRIS & Payroll System Administration

• Serve as the primary administrator and subject matter expert for UKG Pro and related HR, payroll, benefits, and workforce management applications.
• Partner with HR and Payroll teams to ensure system configurations support operational, compliance, and reporting requirements.
• Monitor system performance and recommend enhancements to improve efficiency, accuracy, and user experience.
• Maintain system documentation, configuration records, process maps, and knowledge libraries.
• Coordinate issue resolution with UKG support and managed services partners.

UKG Pro Implementation & Optimization

• Serve as the internal project lead and business representative during UKG Pro implementation, enhancement, and upgrade initiatives.
• Collaborate with UKG consultants, implementation partners, and internal stakeholders to evaluate current workflows and redesign processes where appropriate.
• Participate in discovery sessions, requirements gathering, configuration reviews, testing, and implementation activities.
• Identify opportunities to automate manual processes and improve workflow efficiency.
• Coordinate testing and validation activities.

Process Improvement & Business Analysis

• Analyze existing HR, payroll, benefits, recruiting, onboarding, performance management, and workforce management processes.
• Partner with department leaders to identify gaps, inefficiencies, and opportunities for automation and standardization.
• Develop business requirements and recommend technology-based solutions that support organizational objectives.
• Lead continuous improvement efforts related to HR and payroll operations.

Reporting & Analytics

• Develop, maintain, and distribute reports, dashboards, and workforce analytics.
• Provide meaningful data to HR, Payroll, Finance, Operations, and Executive Leadership to support decision-making.
• Monitor key metrics and identify trends, exceptions, or opportunities for improvement.
• Ensure data accuracy and integrity across systems and reporting tools.

Training & Change Management

• Develop training materials, user guides, and standard operating procedures.
• Conduct training sessions for managers, HR team members, payroll staff, and other system users.
• Support organizational change management efforts related to system implementations and process enhancements.
• Serve as a resource for end-user questions and troubleshooting.

Compliance & Data Governance

• Support compliance with applicable payroll, tax, employment, benefits, and data privacy requirements.
• Maintain appropriate system security roles and permissions.
• Conduct periodic audits to ensure system data accuracy and integrity.
• Assist with regulatory reporting and audit requests.

Cross-Functional Support

• Provide system support and reporting assistance to departments across LifeSpire as needed.
• Collaborate with Finance, IT, Operations, and Community leadership on projects involving people data, workforce analytics, and business systems.
• Participate in organizational technology initiatives that impact HR or payroll operations.

Qualifications

Education

Bachelor's degree in Human Resources, Business Administration, Information Systems, Data Analytics, Accounting, or a related field preferred.

Experience

• Three to five years of experience supporting HRIS, payroll, workforce management, or business systems.
• Experience administering UKG or other large-scale HRIS systems.
• Experience with report writing, analytics, and business process improvement.
• Experience developing user documentation and conducting end-user training.

Knowledge, Skills, and Abilities

• Advanced understanding of HR and payroll processes.
• Strong analytical and problem-solving skills.
• Ability to translate technical information for non-technical audiences.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with reporting and data analysis tools, including Excel and business intelligence platforms.
• Commitment to data accuracy, confidentiality, and continuous process improvement.
• Strong interpersonal and relationship-building skills.

Preferred Qualifications

• UKG Pro certification or advanced UKG experience.
• Experience with system conversion or implementation projects.
• Experience with business process mapping and workflow design.
• Experience creating dashboards and workforce analytics.

Make a Difference at LifeSpire

Bring your HRIS and business systems expertise to an organization where your work supports a larger purpose. At LifeSpire of Virginia, you'll have the opportunity to strengthen the systems and processes that help our teams deliver on our mission every day.

Location: LifeSpire of Virginia Home Office, Glen Allen, Virginia