RESIDENT MANAGER-SPMI at Life Help in Greenwood, MS

Job Responsibilities: Assist in coordinating treatment program effectively and efficiently.

Job Duties:

1. Answer telephone in a courteous, respectful and polite manner. Document phone calls and nature of calls in log with date and time.
2. Stay awake and alert at all times. Make head count no less than once every hour. Document head count in log.
3. Notify program director or counselor if any client elopes or requires discharge for inappropriate behavior or is involved in a problem situation outside the scope of authority and discretion of Resident Manager.
4. Document in log information of events, activities, and problems occurring during shift, especially any occurrence falling within the Department of Mental Health Operational Standards’ definition of a Serious Incident.
5. Enforce house policies in a professional manner at all times.
6. Conduct fire and evacuation drills when requested by program director.
7. Properly observe and record the self administration of medication by residents as directed.
8. Insure the safety and welfare of clients at all times.
9. Treat individuals receiving services, family members, staff, volunteers, visitors, government agencies, and the general public with respect, dignity, and courtesy at all times. Conduct yourself in a manner which leaves a favorable impression with the public.
10. Adhere to all Department of Mental Health Standards, Division of Medicaid Standards, and maintain respect for all other Life Help policies, procedures, and management decisions.
11. Respect and uphold the confidentiality of individuals receiving services, their family members, colleagues, and any sensitive situations arising within the agency. Refrain from malicious gossip at all times.
12. Participate in all training required for your specific position and by the agency at large.
13. Perform other specific duties as assigned by your supervisor/manager/coordinator.
14. Must possess leadership ability, organizational skills, interpersonal skills, and must possess the willingness to work harmoniously with other personnel.

I understand that I may be subject to exposure to infectious waste, diseases, conditions, including TB, AIDS, Hepatitis and may be subject to emotionally upset and hostile individuals, family members, etc.

Job Qualification:

1. High School Diploma/GED
2. Valid Mississippi Driver’s License