Manager, Risk Assessment & Controls at Liberty Mutual in Boston, MA

Description

Global Risk Solutions writes business in more than 20 countries, and the controls behind that business have to hold up everywhere. This role owns a meaningful piece of how we prove they do and how we keep proving it faster, using the AI tools now built into the way our team works.

This is a role for someone who genuinely likes both halves of controls work: the analytical half, where you dig into a process and find the gap nobody else noticed, and the influencing half, where you bring a business owner along without owning their process or their decision. You'll partner with underwriting, claims, compliance and finance leaders across North America, Latin America, Europe and Asia Pacific and with external program partners, where you'll often be the Liberty Mutual voice in the room.

The opportunity

You'll help lead how GRS assures and strengthens its control environment worldwide driving the resolution of audit findings, elevating the quality of account reconciliations, building attestation programs from the ground up, and leading controls audits of our program partners. Alongside all of it, you'll bring a builder's mindset to how the work itself gets done: using GenAI to take on the mechanical lift so more of your time and your team's goes toward judgment, not formatting.

Where you'll make an impact

• Audit remediation & assurance

  • Serve as GRS's connective tissue with Global Internal Audit — keeping findings, action plans and closure evidence moving toward resolution, and escalating where the risk warrants it.
• • Support the external audit process- Coordinating request, resolving open items with external auditor on a timely basis.

• Controls & attestation quality

  • Raise the bar on the controls framework across GRS strengthening account reconciliations and attestation coverage across entities and extending that same rigor to every project and initiative the business takes on.
  • Turn documentation, process gaps and structural weaknesses into durable fixes.

• Program partner oversight

  • Plan and lead controls audits of external program partners, testing what they report against what actually happens and following up until remediation is real.

• AI-augmented analysis

  • Put GenAI to work on reshaping data, drafting first-pass analysis and getting up to speed on technical findings quickly then build repeatable AI workflows the rest of the team can use too.

• People leadership

• • Coach and develop team members, including across significant time-zone gaps, building their judgment so they can make sound calls independently.

Built around AI, not bolted on

Liberty Mutual is investing heavily in AI across the enterprise, and GRS Financial Controls is one of the places that shift shows up first. This role sits right at that intersection: you'll use GenAI to compress the time spent on mechanical work reshaping files, comparing narratives across entities, drafting the first version of an observation and apply the time you get back to the calls that actually need a human. You'll also help set the pattern for the rest of the team, turning one-off prompts into repeatable processes others can pick up and trust.

What you'll bring

Preferred Qualifications

• Property & casualty insurance experience programs, reinsurance or surety a plus CPA, CIA, CPCU or an advanced degree in accounting, finance or business
• Prior people-leadership experience

Qualifications

• Master's degree/MBA; CPA
• Requires 7+ years of auditing and accounting experience, 5+ insurance industry experience
• Knowledge of financial accounting systems, business processes and reporting tools
• Superior verbal and written communication skills, Strong negotiation skills, Project management skills

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

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