IT Assistant Manager at LG Electronics in Clarksville, TN

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. IT Assistant Manager LG Electronics U.S.A., Inc. in Clarksville, TN seeks IT Assistant Manager. Responsible for supporting IT Manager in overseeing the organization’s technology operations, ensuring alignment with business goals and efficient management of IT resources. Responsible for managing the IT Infrastructure. Maintain network devices, server devices, and maintain IT security devices. Oversee daily IT operations, including managing networks, servers, storage, and end-user devices. Ensure efficient issue resolution and adherence to service level agreements. Provide second-line support for business applications, troubleshoot software and hardware issues, and manage helpdesk operations to ensure timely resolution of technical problems. Support the implementation and maintenance of IT infrastructure, including hardware, software, and security systems. Support IT project management by coordinating tasks, implementing change processes, and producing clear reports for stakeholders. Assist in deploying new software versions and ensuring system integration across networks. Maintain a knowledge base of recurring IT issues and solutions, and prepare documentation for operational support. Must possess a Bachelor’s Degree, or foreign equivalent in Computer Science, Computer Engineering, or Information Systems Engineering. Must also possess experience with: (i) Analysis/Design development; (ii) MES (Manufacturing Execution System) Development; (iii) EIF (Equipment Interface) Program Development; (iv) MSSQL; (v) C#.NET; (vi) Oracle; (vii) Modbus Protocol; (viii) PC to PLC Interface; (ix) SECS (Semiconduct or Equipment Communication Standard) program development; and (x) managing KEPServer Ex (OPC Server) and PCO (SAP Plant Connectivity) Server. Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.