LG Electronics→
Field Service Network Planning Analyst at LG Electronics · Huntsville
Skills
Job Description
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
The Network Analyst will act as the primary point of contact for managing and optimizing data from LG Field Service systems. This role focuses on building and automating data structures to improve field operations and enhance territory mapping analysis.
A key responsibility is visualizing Field Service performance through dynamic dashboards and automated reporting. The analyst will partner closely with cross-functional teams to develop, calculate, and analyze Field Service KPIs, identify trends and improvement opportunities, and deliver clear, actionable insights to leadership.
Responsibilities:
- Design, build, and maintain automated dashboards and performance trackers to support business visibility.
- Utilize business intelligence tools such as Tableau, Google Data Studio, and Power BI to develop impactful data visualizations.
- Prepare accurate operational reports and forecasts using BI platforms and ERP systems to help drive performance against goals.
- Streamline and automate planning processes in partnership with analytics teams, leveraging key insights to support continuous improvement.
- Gather, consolidate, and analyze data from multiple sources, transforming it into clear, actionable insights for leadership.
- Support the development and execution of strategies to optimize LG’s preferred network coverage.
- Perform detailed analyses of current processes, systems, and data flows to identify inefficiencies and recommend enhancements.
- Partner with cross-functional stakeholders to design and implement data-driven solutions that meet business needs and deliver measurable value.
- Develop geographic and territory map visualizations in Tableau to illustrate and analyze LG’s preferred network coverage.
Education / Experience:
- Bachelor’s degree in Business, Economics, Data Science, or a related field such as Data Analytics, Business Analytics, Computer Science, or Data Engineering.
- Experience with business intelligence tools and dashboard development (e.g., Tableau, Google Data Studio).
- Familiarity with cloud platforms such as GCP or AWS is preferred.
- At least 1 year of experience using SQL or similar large-scale data querying languages.
- At least 1 year of experience with programming languages such as Python or R.
- Strong analytical and problem-solving skills, with the ability to collaborate effectively across cross-functional teams.
- Travel requirement: Typically, less than 10%.
- Location: Huntsville, AL
#LI-TF1
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.