UX Designer II at LexisNexis Risk Solutions in Raleigh, NC

UX Designer II Location: Raleigh, NC HYBRID - Raleigh About the Team LexisNexis is a leading global provider of legal, regulatory and business information, and analytics that help customers increase productivity and improve decision-making and outcomes. We help lawyers win cases, manage their work more efficiently, serve their clients better, and grow their practices. We feel privileged to work in a business that has a higher purpose - advancing the rule of law around the world - which is vital for building peace and prosperity in society. About the Role A UX Designer II defines the customer interactions of our products. You will own and execute part of the design strategy for a business or product line. You will be seen as a critical stakeholder for the design of new products. Responsibilities • Works collaboratively with research to help identify opportunities to better understand customer’s needs. • Understands how your role impacts customer satisfaction. • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events. • Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas. • Can generate new ideas by analyzing product data for insights. • Proposes solutions when faced with a new design challenge. • Seeks new ideas from other internal stakeholders. • Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams. • Works with UX Researcher to understand the user needs. • Collaborate on when to execute usability testing for applicable projects. • Deliver established UCD solutions/processes. • Good interaction design skills and attention to detail. • Proactively uses data to establish key metrics for projects. • Explores data from analytics packages, customer insight or other sources to understand context of research work. • Regularly tests design work with users in partnership with UX Research team. • Iterates research methods based on testing and data analysis. • Has a very good knowledge of the tech stack of the organization. • Understands the nuances of designing for different platforms. • Uses design software (Axure, Sketch, Invsion) to intermediate level. Requirements • Understands own strengths and weaknesses and looks for opportunities to build on both • Able effective questions and collect facts from multiple sources in order to solve problems • Ability to effectively identify and analyze problems and propose solutions • Effectively manages day-to-day issues and problems without intervention • “Brainstorms“ with others to look for different approaches to current process and tasks • Looks for opportunities to develop new ideas or thinking within own role • Experiments with new ideas as part of role • Encourages co-operation between all members of the team • Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team • Helps people to resolve conflict • Identifies and removes barriers to team performance • Identifies ways for further collaboration across teams • Establishes rapport with others on the team and across teams • Works effectively with others to get work done • Treats all individuals with respect • Handles difficult situations, minimizing conflict Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.