Phonathon Student Ambassador at Lewis & Clark… · Undergrad…

JOB PURPOSE:

• The Phonathon Ambassador represents L&C in raising funds for the Undergraduate, Law, and Graduate schools, with emphasis on the Annual Fund. This position calls constituents to build personal rapport, update demographic information to maintain accurate records, and acquire gifts to the college.

EXPERIENCE/SKILLS GAINED:

• Develop strong fundraising, marketing, and communication skills. Expand your technical literacy and organizational skills through a database of Lewis & Clark prospects. This position allows you to network with the L&C community throughout the country.

• Opportunities for advancement are available. Ambassadors are eligible for leadership positions after one semester with above-average performance and an excellent attendance record.

• This position provides quality resume-building experience that employers value, particularly in fields such as communications, public relations, non-profit, marketing, customer service, sales, and finance.

PREREQUISITES FOR ELIGIBILITY:

• Resume

JOB DUTIES:

• Calling responsibilities

  • Use internal fundraising software to call alumni and parents of L&C to renew, increase, and acquire gifts for the Undergraduate, Law, and Graduate schools, with emphasis on the Annual Fund.

  • Establish a positive rapport with the constituents you connect with.

  • Update address and contact information of all alumni.

  • Maintain records of each evening’s calls.

  • Maintain a positive approach while responding to potentially challenging concerns or issues that an alumnus, parent, or friend may bring up.

  • Follow all other procedures and guidelines in the training manual.

  • Maintain strict confidentiality of all donor information. Information should not be discussed among Ambassadors or outside of the building.

• Additional responsibilities

  • Create personalized outreach for Phonathon prospects through letters, emails, videos, and texts.

  • Serve as a campus ambassador, raising awareness to the importance of philanthropy through event support with Senior Gift, Day of Giving, Giving Tuesday, and Thank a Donor Day.

  • Other duties as assigned.

QUALIFICATIONS:

• This position requires strong verbal and written communication skills, the ability to maintain positivity and professionalism in high-stress situations, the ability to think strategically in a fast-paced environment, and a genuine affinity for Lewis & Clark College. Effective time management skills are essential. In order to qualify for this position, you must have a willingness to work with others. Working with the Phonathon team is an excellent opportunity to develop your knowledge and expertise in communication, fundraising, and public relations.

• This position does not require any past fundraising experience. Training sessions are provided. We are looking for students who love Lewis & Clark and want to share their experiences and stories with others!

• All students must complete a Federal I-9 Employment Eligibility form, W-4 form, and Confidentiality Agreement after their hire date.

RESPONSIBILITY TOWARDS DIVERSITY:

• Ability to honor and work with all identities and individuals, particularly those who are underrepresented in the country and/or at Lewis & Clark College.

• Ability to work well with team members and constituents who may have differing or opposing views.

SCHEDULE:

• Calling shifts are available Monday-Thursday 5:00pm-8:45pm and Sunday 4:00pm-7:45pm. Occasional daytime shifts may be offered.

• Calling shifts are 3.75 hours from September-October and February-March. In November and April, outreach shifts are 2.75 hours. On occasion, optional December and May shifts are available.

RATE OF PAY:

• $17/hour

WORK STUDY REQUIREMENT:

• Work Study preferred