Lennox India Technology Centre (LITC)
Analyst - Consumer Support at Lennox India… · Chennai
Mid LevelOn-siteChennai
Skills
Customer SupportCustomer ExperienceContact Center OperationsCustomer SatisfactionSalesforce CRMAnalysisCRMCenter
Job Description
Hours: Supporting U.S. consumers,the role requires working in shifts that align with U.S. time zones .
Active Listening: Good listening skills are important to understand the customers concerns and guide them appropriately through non-technical solutions
Preferred candidate profile .
This is crucial for maintaining a positive customer experience and resolving issues
Active Listening: Good listening skills are important to understand the customers concerns and guide them appropriately through non-technical solutions
Preferred candidate profile .
This is crucial for maintaining a positive customer experience and resolving issues