ServiceNow Asset Management Lead at Leidos in Baltimore, MD

ServiceNow Asset Management Lead Location: Baltimore, MD Leidos is seeking a ServiceNow Asset Management SME/Lead to be part of the mission solution and help lead SSA’s Digital Modernization Strategy.  Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month.  We are a team of forward-looking professionals in need of a strong candidate with these key required skills: The Software Asset Management Lead is responsible for assisting SSA with their software asset lifecycle program, ensuring strong governance, regulatory compliance, audit readiness, and cost optimization. This role works with team of technical professionals and partners closely with Infrastructure, Security, Procurement, Finance, and Risk Management to protect enterprise assets and reduce operational and compliance risk. Experience in managing the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise Experience in utilizing ServiceNow Asset Management (SAM PRO) for tracking and managing SW assets. Develop and maintain policies, procedures, and standard operating controls to mitigate cybersecurity, endpoint, and physical asset risk. Strong verbal and written communications **Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week** If this sounds like a mission you want to be a part of, keep reading! TEAM CULTURE Your passion and values might be a good fit for our teams if you answer “yes” to the following questions: Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being? Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment? Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success? Are you comfortable with proactive outward communication and technical leadership? Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions? Do you have the flexibility, creativity, and resilience to pivot the mission for success? Do you have the courage to make tough ethical decisions with pride, transparency, and respect? MENTORSHIP & CAREER GROWTH Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset. DAY TO DAY RESPONSIBILITIES Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status.   Find your “Why” with us and take your place in our Leidos Family!! Manage the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise. Provide leadership and guidance to work provided by a team of technical professionals. Ensure accurate inventory reporting, reconciliation, and documentation to support regulatory and financial requirements. Identify and recommend automation and tooling enhancements to improve governance and reporting maturity. Lead cross-functional initiatives to improve software asset management process maturity. Track software entitlements, monitor license usage, and conduct internal audits to ensure compliance and cost-efficiency. Perform in-depth data analysis in ServiceNow to provide visibility into software usage and compliance status. Compile financial, contractual, and inventory analysis data to support enterprise IT asset lifecycle management. Recommend and help enforce SAM policies and procedures to ensure software compliance and mitigate audit risks. Respond to internal and external audit requests; investigate licensing discrepancies and resolve compliance issues. Support onboarding of new enterprise software titles into ServiceNow SAM Pro, including gathering requirements, conducting stakeholder interviews, and documenting business and technical needs. Collect, analyze, and maintain data on software usage, versioning, contract end dates, and license information to ensure accurate asset tracking. Assist in developing strategies for software consolidation, licensing compliance, and cost reduction initiatives. Analyze business processes, data flows, and operational reporting. FOUNDATION FOR SUCCESS(Basic Qualifications) **Master's and 6+ years of experience, Bachelor's and 8+ years of experience or 12+ years in lieu of a degree** 8+ years of experience with Enterprise-Wide Software Asset Management 5+ years of experience with ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations. Knowledge of enterprise software licensing, contract management, and asset lifecycle processes. Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards. Strong analytical skills and attention to detail in data management. FACTORS TO HELP YOU SHINE(Required Skills) These skills will help you succeed in this position: **Selected candidate must be able to obtain and maintain a public trust clearance** Excellent written and verbal communication skills, problem-solving. Proficient in Excel and reporting tools Ability to obtain and maintain a Public Trust clearance. HOW TO STAND OUT FROM THE CROWD(Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Experience building and maturing enterprise IT Asset governance programs. ITIL certification. Governance, audit, or risk certifications. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status.  We are excited for you to take your place in our Leidos Family. Are you an US citizen or US resident candidate and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland. ITSSCII If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: May 5, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $82,550.00 - $149,225.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.