IT Infrastructure Engineer – Manufacturing at LEGO · Monterrey

IT Infrastructure Engineer – Manufacturing
Location: Monterrey
Job Description
Play your part in our team succeeding

At the LEGO Group, every brick inspires the builders of tomorrow. Behind that magic is high-precision engineering and the technology that keeps our global factories moving.

This is more than a traditional IT support role. As an IT Infrastructure Engineer, you will help own the reliability, performance, and continuous improvement of the local IT infrastructure that supports both our business and manufacturing operations.
You will also act as an on-site technical partner for global teams that may not have a local presence, helping translate global technical requirements into successful local implementations, ensuring technology solutions are implemented reliably, securely, and with minimal impact to production.

This role combines infrastructure engineering, networking, manufacturing IT support, technical implementation, and global collaboration in a highly connected production environment.

Core Responsibilities

Own, monitor, maintain, and support the site's IT infrastructure, including servers, storage, networking, and connected devices, ensuring high availability, reliability, and performance across business and manufacturing environments.
Manage the full hardware lifecycle across the site, from installation and maintenance through decommissioning, while keeping asset inventories and configuration records accurate and current.
Configure, monitor, and troubleshoot LAN/WAN infrastructure, including Arista, Cisco, and Fortinet networking equipment, switches, routers, firewalls, and wireless access points.
Collaborate with global network and infrastructure teams on technical changes, upgrades, implementations, incident resolution, and continuous improvement initiatives.
Manage vendor and third-party network connectivity, including secure access for external partners and suppliers, while maintaining appropriate security, reliability, and operational standards.
Support IT infrastructure and connected devices across manufacturing environments, including ruggedized endpoints, thin clients, barcode scanners, label printers, smartphones, industrial workstations, and other production-related technology.
Collaborate with OT and automation teams to support secure, stable, and reliable integration between Information Technology and Operational Technology environments.
Respond to production-impacting IT incidents with a strong ownership mindset, prioritizing the safe and timely restoration of manufacturing operations.
Identify opportunities to simplify, standardize, and automate repetitive technical activities, helping improve efficiency, reliability, and overall operational performance.
Contribute to technical documentation, peer coaching, knowledge sharing, and collaborative review, helping strengthen capability across the wider engineering community.

Do you have what it takes?

Proven experience in IT infrastructure engineering, ideally within a manufacturing, industrial, production, or similarly complex operational environment.
Hands-on experience working with networking equipment such as Arista, Cisco, or Fortinet, as well as server hardware, storage systems, and data center infrastructure such as Dell, HPE, or comparable technologies.
Solid understanding of networking fundamentals, including TCP/IP, VLANs, firewalls, switching, routing, LAN/WAN environments, and wireless infrastructure.
Experience troubleshooting infrastructure issues and identifying root causes across servers, networks, devices, and interconnected systems.
Familiarity with IT/OT environments, industrial systems, manufacturing technology, or production-floor IT support is a strong advantage.
Working knowledge of cybersecurity principles, including endpoint protection and identity management.
Experience with scripting or automation using PowerShell, Python, Bash, or similar technologies is a plus

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
FamilyCareLeave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
ColleagueDiscount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.