Legends Global→
Ticket Sales Representative -… at Legends Global · Northwest…
Entry LevelOn-siteFull-timeNorthwestern, VA$40k–$42k/yr
Skills
salessalesforce crmticketing platformlead generationmicrosoft wordmicrosoft excelmicrosoft powerpointcustomer relationship managementcompetitive desire
Job Description
Summary: Legends Global is the premier partner to the world's greatest live events, venues, and brands. They are seeking a Ticket Sales Representative to drive revenue and hit sales goals for Northwestern Athletics, managing ticket sales for various sports and collaborating with the athletic department to enhance the fan experience.
Responsibilities:
- The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men’s Basketball, and all other ticketed sports
- Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers
- Effectively use Salesforce CRM to accurately record all client and prospect interactions
- Participate and contribute in weekly sales meetings and training sessions
- Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience
- Assist with any administrative ticket functions
- Assist with any special projects or duties as assigned by Manager, Ticket Sales
- Setting and conducting in arena and out of the office appointments
- Must be willing to work non-traditional hours, weekends, events and game days
- The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
Required Qualifications:
- Excellent professional verbal and written communication skills
- Maintain a professional image and positive attitude
- Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media
- Set and conduct in stadium, arena and out of the office sales appointments
- Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions
- Reach and exceed individual and team sales revenue goals
- Assist with managing and stewarding existing season ticket members
- Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
- Ability to learn and master software programs including Salesforce CRM and Ticketing platform
- Ability to handle heavy volume of outbound and inbound phone calls and emails
- Candidate should possess excellent time management and organizational skills
- Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
- Ability to work in a team-oriented environment and effectively influence and communication with C-level clients
- Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
- Candidate must have a strong work ethic and a desire to build a career in professional sports
- Bachelor's Degree or equivalent
- 1-2 years sales experience is preferred
Required Skills: Sales, Salesforce CRM, Ticketing platform, Lead generation, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer relationship management, Competitive desire
Benefits: Medical, Dental, Vision, Life and disability insurance, Paid vacation, 401k plan
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan