Investment Operations Initiative… at Legal & General · London

companyDescription Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Our global asset management business provides our clients and partners with complex, responsible investment solutions, working internationally across public and private markets. Who we are We are one of Europe’s largest asset managers and a major global investor across public and private markets. Asset Management is a critical driver of our Group strategy. The business aims to work synergistically with our Institutional Retirement and Retail divisions to benefit our clients and customers, and deliver enhanced shareholder returns. Our investment philosophy and processes are focused on creating value over the long term. We believe that incorporating financially material sustainability criteria, when relevant to our clients, can create value and drive positive change. jobDescription We’re recruiting for an Investment Operations Initiative Delivery Lead to support the successful delivery of operating model change across Collateral Services within Investment Operations. Working as part of the Investment Operations Initiatives team, the role focuses on delivering high‑quality, scalable solutions that enable Investment Operations to adapt and grow in support of L&G’s global asset management products and clients. The role works closely with a broad range of internal stakeholders and strategic external vendor partners to deliver fit‑for‑purpose solutions within agreed cost and timeline constraints. It plays a key part in collaborating across teams to resolve issues effectively, fostering teamwork, open communication, and strong stakeholder engagement throughout the delivery lifecycle. Drawing on experience in operational change and solution delivery, the role supports the development of standardised, global services, leveraging automation and AI capabilities where appropriate. It is also responsible for actively managing risks and issues as delivery progresses, ensuring timely resolution or escalation to maintain successful outcomes. What you’ll be doing: Delivering fit‑for‑purpose solutions through design, build, testing, and operational readiness, supporting Investment Operations teams in adopting new processes Delivering largely outsourced global operational solutions aligned to market, regulatory, and internal requirements within agreed timelines Proactively partnering with L&G stakeholders, outsourced providers, and third parties to ensure service quality, controls, and business needs are met Collaborating with the wider team to track, mitigate, and escalate risks and issues, driving timely resolution where required Aligning approaches across multiple stakeholders and escalating to business leadership as needed to ensure successful outcomes Providing subject matter expertise and change experience across Investment Operations and wider L&G teams to resolve issues and design challenges innovatively Playing a lead role in defining testing approaches, supporting CUAT, operational readiness, hypercare, and production issue resolution Building strong partnerships with service providers and vendors, driving continuous improvement, ensuring regulatory compliance, and sharing relevant market insights internally Who we’re looking for: Demonstrated experience in asset management and investment operations, with a strong understanding of service recipient needs and expectations Extensive experience working with operational teams supporting collateral management and delivering operating model change Strong knowledge of outsourced operational services, including service delivery models, client expectations, and relevant regulatory requirements Experience delivering solutions aligned to robust risk and control frameworks Proven ability to work independently and collaboratively, contributing effectively within large teams and complex change programmes Strong prioritisation, problem‑solving, organisational, and decision‑making skills, with sound independent judgment Flexibility and resilience in fast‑paced, changeable environments, with the ability to manage multiple and conflicting demands Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex messages clearly to a range of audiences Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are many discounts we offer – both for our own products and at a range of high street stores and online We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience qualifications additionalInformation At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.