Revenue Analyst at LearnUpon in Dublin, Leinster, Ireland

LearnUpon is looking for a Revenue Analyst to join our Finance team. This is a hybrid role, working 3 days per week from our Dublin office. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. Our Finance team is vital to our Company and is responsible for keeping the financial operations of the company running smoothly. We are currently in an exciting phase of transformation, embracing AI-driven workflows and automation. This is a unique opportunity for a self-motivated individual to join a forward-thinking team that is already leveraging cutting-edge technology to shape the future of SaaS finance. What will I be doing? Billing & Reporting Manage end-to-end billing across all customer lifecycle events (including new business, expansions, renewals, downgrades, and cancellations) ensuring accurate and timely invoicing, and reporting. Reconcile data across systems to maintain billing accuracy and data integrity. Owns revenue reporting for new and expansion revenue, ensuring accurate reconciliation during reporting periods and analysis of overall trends and leading performance indicators. Analyses key metrics to uncover patterns, risks, and opportunities, providing data-driven insights to Leadership to enhance revenue retention and improve forecast accuracy. Credit Control Proactively supports the credit control process to ensure timely collection of receivables and strong cash flow management. Monitors outstanding balances, follows up with customers on overdue accounts, and works with internal teams to resolve billing or payment issues. Implements and maintains processes to reduce aged debt, mitigate credit risk and provide cash forecasting. Provides regular reporting on collection performance, overdue accounts, and potential risks to Leadership. Process Optimisation Play a pivotal role in the transition to our new billing process. Maintaining high accuracy in legacy systems during the final 3-month countdown while actively participating in User Acceptance Testing (UAT) and data validation ahead of system go live. Collaborate with the Business Intelligence team in the development, testing and roll out of metric dashboards. Audit existing billing workflows to identify "pain points" proactively suggesting and implementing automation-ready improvements. Team Support & Operational Collaboration Support the Revenue team in ensuring invoices are processed accurately and on time by coordinating with relevant stakeholders, while escalating issues as needed to maintain efficiency and compliance. Participate in project related activities, can map out workflows and make recommendations on possible solutions and process improvement. Collaborate with the team to assist in other operational activities as required. Work with cross-functional teams (Sales, Customer Experience and , Legal) to resolve billing issues. Develop a working knowledge of Company plans and services. What skills do I need? Must have a minimum of two years’ experience working in a Finance department, preferably within Accounts Receivable or Credit Control. Ability to work in a fast paced environment, processing large volumes of data accurately. Strong problem-solving and dispute resolution abilities to handle customer billing queries effectively. Strong analytical skills for revenue reporting and reconciliation. Experience with system improvements, automation, and operational efficiency. Working knowledge of accounting software, Salesforce and basic revenue recognition. Excellent communication and negotiation skills for engaging with customers and internal stakeholders. Strong attention to detail and a proactive approach to identifying and resolving. Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can! Not required but considered a big plus Saas Revenue Billing experience. Netsuite experience. Why work with us? Competitive salary and company ESOP. Comprehensive private health insurance scheme and Company pension scheme. 25 days annual leave + 1 annual company wellness day off. Work in a fun and supportive environment with regular team events. Excellent career progression - take LearnUpon where you think it can go. What is the Hiring Process? Our typical process generally works as follows: Qualified applicants will be invited to schedule a screening call. Successful candidates will then be invited to a series of practical interviews. Finally, candidates will have a short interview with a member of our C-Suite Team. The successful candidate will be contacted with an offer to join our team. LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status. By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here. Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.