Site Reliability Engineer at LeadVenture in Mexico, MX

Site Reliability Engineer

We are seeking a Site Reliability Engineer (SRE) to strengthen the reliability, performance, and observability of our production applications. This role will focus on monitoring, troubleshooting, and optimizing applications and databases using the Elastic Stack and related tools. You will play a key role in ensuring our users have a seamless experience while helping our development team proactively detect and resolve issues.

Here is more of what you’ll get to do: ****

• Design, implement, and manage observability solutions with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats, APM).
• Monitor production systems for availability, performance, and error rates, ensuring SLAs are met.
• Analyze and resolve performance bottlenecks in ASP.NET, Classic ASP, PHP, and database-driven applications.
• Build dashboards, alerts, and automated workflows to improve incident detection and response.
• Collaborate with developers and DBAs to optimize SQL Server and PostgreSQL performance.
• Create runbooks, improve incident management processes, and drive root cause analysis for recurring issues.
• Implement best practices for performance tuning, scalability, and reliability across the stack.
• Participate in on-call rotations to support production environments.

You’ll thrive in this role if you have:

• Hands-on experience with observability and monitoring platforms, ideally Elastic Stack.
• Strong understanding of APM, logging, metrics, and tracing concepts.
• Solid knowledge of SQL Server and PostgreSQL query tuning and performance troubleshooting.
• Experience with ASP.NET, Classic ASP, and PHP application environments.
• Strong problem-solving skills and ability to troubleshoot across applications, databases, and infrastructure.
• (Preferred) Familiarity with cloud platforms (Azure, AWS, GCP) and infrastructure monitoring.
• (Preferred) Scripting experience (PowerShell, Python, or Bash) for automation and integrations.

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.

Who we are:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.