UConn Campus Events at LAZ Parking in Mansfield, CT

Summary: LAZ Parking is redefining parking management and is seeking Event Staff to join their team. The Event Staff will be responsible for greeting customers, handling cash transactions, monitoring traffic, and providing exceptional customer service. Responsibilities: - Meet and greet each customer with courtesy and great customer service - Collect the parking fees and provide correct change - Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc - Understand the surroundings and building area in order to answer questions - Complete the daily report - Communicate with management, supervisors and traffic directors - Answer customer service questions concerning parking and answer general customer inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable - Demonstrates a sense of urgency and timeliness - Demonstrate the ability to seek improvement - Field additional duties if they are assigned Required Qualifications: - Dynamic. You're charismatic, full of energy, and happy to help in any way you can - Dependable. Responsible is your middle name. You never disappoint because it's not in your nature - Good at communicating professionally and effectively - A team player. You're open to different opinions and can help motivate your team - Capable of working in an unsupervised setting - Able to handle challenging and at times, emotionally charged situations - Willingness to be flexible, work multiple facility locations - Ability to handle challenging and at times, emotionally charged situations - Ability to speak, read, and comprehend the English language - Must be able to make decisions independently and stay firm on decisions made (not easily persuaded) - Willingness to work in the elements – heat, wind, snow, rain, etc - Ability to lift, push and pull at least 10 pounds - Ability to stand, walk and run for extended periods of time - Ability bend, stoop, squat and lift frequently throughout a shift Required Skills: Customer Service, Cash Handling, Traffic Management, Decision Making, English Language Proficiency, Communication, Teamwork, Dependability, Flexibility, Problem Solving Benefits: 401(k) with Employer Match, Medical, dental, vision – 3 plan options!