BNA Airport Greeter TEMPORARY at LAZ Parking in Nashville, TN

Summary: LAZ Parking is seeking a temporary Airport Greeter at BNA for Fall Break. The role involves creating a welcoming atmosphere for customers, assisting in various customer service tasks, and maintaining the parking facility.

Responsibilities:
- Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
- Assist customers in lobbies, lanes, and in the parking office; help direct traffic
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude
- Add/delete accounts, and key in required information from monthly applications in the parking revenue control system
- Assist with cashiering functions as needed
- Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc
- Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers
- Complete other related duties as assigned

Required Qualifications:
- Must be 18 years or older
- Must have a valid drivers license for over 2 years
- Strong customer service experience
- Must have Valid Driver's License
- Willingness to be flexible, work multiple facility locations
- Ability to handle challenging and at times, emotionally charged situations
- Ability to speak, read, and comprehend the English language
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded)
- Willingness to work in the elements – heat, wind, snow, rain, etc
- Ability to lift, push and pull at least 10 pounds
- Ability to stand, walk and run for extended periods of time
- Ability bend, stoop, squat and lift frequently throughout a shift

Preferred Qualifications:
- High school diploma or GED preferred but not required
- Parking industry experience is preferred but not required

Required Skills: Parking Revenue Control System, Cashiering