Field Customer Service Technician- REMOTE… at LayerZero… · Remote

Summary: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. They are seeking a skilled and safety-focused Customer Service Technician to support their advanced power distribution equipment through both on-site and remote service, ensuring reliability and performance. Responsibilities: - Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment: Static transfer switches, Power distribution equipment, Remote power panels - Provide customer support while on site and via email and phone - Maintain timely and detailed service records in the LayerZero system - Provide emergency response for critical incidents - Regularly scheduled time slots for 1-844-855-5977 LayerZero 24/7 incident response Required Qualifications: - Service experience with electric power systems - Electrical and electronic troubleshooting skills - Ability to read diagrams and schematics - Familiarity with programming printed circuit boards via PC based programs - Safety awareness and electrical PPE knowledge - Clean driving record Preferred Qualifications: - Electronics or electrical training from military service - Associate degree in electrical field Required Skills: Electric power systems service, Electrical troubleshooting, Electronic troubleshooting, Reading diagrams and schematics, Programming printed circuit boards, Electrical PPE knowledge, Clean driving record, Customer support Benefits: 100% company-paid medical, dental, and vision, 401(k) with company match, 3 weeks PTO, 10 paid holidays, and 2 floating holidays