Administrative Operations Manager at Layer Health in Boston, MA

Summary: Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. They are seeking an Administrative Operations Manager to oversee daily operations, ensuring efficiency and alignment with strategic goals while working closely with the leadership team. Responsibilities: - Oversee the company’s daily operations, ensuring efficiency, scalability, and alignment with our strategic goals - Act as the interface between our controller and internal business owners at Layer to provide context on billing and other financial considerations - Help own new employee onboarding, including provisioning laptop equipment, setting up Gsuite accounts, etc - Partner with our Head of Talent to coordinate virtual and onsite interviews - Work directly with the benefits administrator to coordinate benefits - Ensure employees and contractors are in compliance with current training, hardware, and other policies - Update the employee handbook and company travel policy for alignment with business needs and compliance with applicable laws and regulations - Oversee budgets, procurement, and relationships with vendors to maximize cost-effectiveness - Manage office operations as we scale, ensuring an optimal work environment for employees - Provide coordination of compliance efforts across Engineering, HR, and other departments; gather and compile documentation and evidence as needed to satisfy our current compliance framework requirements (SOC2, HIPAA, etc.) - With guidance from organizational leaders, quote and procure appropriate insurance - Implement policies and procedures to ensure a secure and compliant operational framework - Monitor contract compliance - Take lead in organizing internal team events - Swag ideation and procurement Required Qualifications: - 1-2 years of experience in operations, business management, or a related field - Proven track record of scaling operations in a startup or high-growth environment - Strong strategic thinking skills with the ability to translate vision into actionable plans - Excellent project management and organizational skills, with a focus on prioritization - Proficiency with operational tools and platforms (e.g. performance management / CRM / workflow automation tools) - Exceptional communication and interpersonal skills, with the ability to collaborate across all levels of the organization - An adaptable and enthusiastic team player who is excited to work in a fast-paced environment and is comfortable with some ambiguity Required Skills: Operations management, Project management Important Skills: Financial management, Resource management, Compliance knowledge Nice-to-Have Skills: Event planning, Operational tools proficiency, Strategic thinking