Lantern→
Integrations Project Manager at Lantern in Dallas, TX
Skills
Job Description
About Lantern
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
About You:
- You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
- INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
- You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
- You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
- Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
- You thrive in a Team Environment. Collaboration is key in innovation and creating change.
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Integrations Project Manager
Lantern is seeking an Integrations Project Manager to join our fast‑growing Implementation Team. This role is responsible for leading and coordinating all aspects of client data integrations, including new client onboarding, file setup, renewals, and ongoing operational enhancements.
You will serve as the primary point of contact for internal and external stakeholders throughout the integration lifecycle—ensuring requirements are clearly defined, timelines are met, and deliverables are executed with accuracy and urgency.
The ideal candidate thrives in a fast‑paced environment, demonstrates strong ownership, communicates with clarity, and excels at managing complex workflows across multiple teams. This role is critical to ensuring a seamless client experience and the successful delivery of Lantern’s data‑driven solutions.
Location: Dallas, TX | Hybrid 2-3x a week
Responsibilities:
Integration Management & Execution
- Serve as the primary internal and external point of contact for eligibility, data triage, and integration setup.
- Lead end‑to‑end project management for new file implementations, renewals, and integration enhancements.
- Gather, document, and validate all integration requirements, ensuring alignment across stakeholders.
- Create and maintain process flows, technical documentation, and integration guides.
- Track timelines, deliverables, and milestones; provide proactive status updates to clients, brokers/consultants, and internal teams.
Process Optimization & Documentation
- Develop and maintain accurate documentation for electronic file specifications, reporting requirements, and operational processes.
- Establish and track key performance metrics to measure integration health and operational efficiency.
- Evaluate existing processes and identify opportunities for improvement, automation, and scalability.
- Maintain a comprehensive inventory of all active integrations and reporting configurations.
Data Quality, Reporting & Issue Resolution
- Oversee data validation, quality checks, and change management activities related to eligibility and reporting setup.
- Monitor performance and accuracy of active integrations; investigate issues and drive resolution with urgency.
- Partner cross‑functionally with Product, Engineering, Client Success, and Operations to ensure data integrity and alignment with client needs.
- Develop and maintain reporting standards, documentation, and best practices.
Cross‑Functional Collaboration & Client Experience
- Communicate clearly and concisely in both verbal and written formats, ensuring stakeholders understand requirements, timelines, and next steps.
- Support Client Success and Implementation teams by providing integration expertise during onboarding, renewals, and escalations.
- Build strong relationships with internal teams, clients, and brokers/consultants to ensure a seamless integration experience.
- Take timely action to resolve service issues and ensure client expectations are met or exceeded.
Requirements:
- Bachelor’s degree required.
- 2+ years of experience in project management, data integrations, technical onboarding, or related fields.
- Experience with data reporting, file management, or eligibility/EDI processes strongly preferred.
- Proven ability to manage multiple projects simultaneously in a fast‑paced environment.
- Strong analytical, problem‑solving, and decision‑making skills.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail and the ability to prioritize competing tasks.
- Proficiency in Microsoft Office, especially Excel.
- Experience with Azure is highly desirable
- Experience with project management tools (e.g., Jira, Monday.com, Microsoft Project, Salesforce) preferred.
Strong Candidates Will:
- Demonstrate urgency and ownership in driving integrations to completion.
- Build strong, trust‑based relationships with clients and internal teams.
- Thrive in a collaborative, cross‑functional environment.
- Adapt quickly to change and navigate ambiguity with confidence.
- Exhibit strong judgment, analytical thinking, and a solutions‑oriented mindset.
- Communicate proactively and manage expectations effectively
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- 401k with company match
- Paid Time Off
- Paid Parental Leave
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.