Ag Customer Account Manager at LandPro Equipment in Batavia, NY

Description

Why LandPro Equipment?

We’re proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.

Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.

At LandPro Equipment, our team members aren’t just employees, they’re PROs.

A Day in the Life of an Agricultural Customer Account Manager

As an Agricultural Customer Account Manager, most of your time is spent where it matters most—with customers.

Your day may include visiting farms and operations, learning about customer goals, recommending equipment solutions, discussing parts or service needs, reviewing trade opportunities, or demonstrating new equipment in the field.

You’ll stay closely connected to your assigned accounts while partnering internally with service, parts, technology, and sales leadership to make sure LandPro delivers a best-in-class customer experience.

This is a relationship-driven sales role for someone who enjoys helping customers grow their operation while building a strong book of business.

Every day is different, but the goal is always the same: grow the relationship, solve problems, and take care of the customer.

What You’ll Do

As an Agricultural Customer Account Manager, you will:

• manage and grow relationships with an assigned list of agricultural customers
• sell new and used equipment, parts, service, and technology solutions
• understand each customer’s operation and identify opportunities to improve productivity
• conduct on-site customer visits and field demonstrations
• maintain current knowledge of equipment, financing, warranties, and risk management options
• coordinate with internal specialists (sales leadership, technology, parts, service) to support customer needs
• evaluate trade-in opportunities and coordinate equipment valuations
• maintain accurate customer activity, quotes, and pipeline information in CRM systems
• follow a defined sales process from prospecting through close
• monitor local market trends and competitor activity

What You Bring

You’ll be a great fit for this Agricultural Customer Account Manager role if you:

• enjoy building long-term customer relationships
• communicate well with owners, operators, and decision-makers
• are self-motivated and comfortable working independently in the field
• understand how to ask questions, solve problems, and earn trust
• stay organized and follow through consistently
• thrive in a role where every day looks different

What You Need to be a LandPro Agricultural Customer Account Manager:

• sales, customer service, account management, or business development experience
• ability to travel to customer locations on a daily basis
• strong relationship-building and communication skills
• organizational skills with the ability to manage multiple accounts and priorities
• comfort using Microsoft Office, internet tools, and CRM/software systems
• flexibility to work seasonal hours when business demands require it
• valid driver’s license with clean driving record

It’s a Plus if You Have:

• equipment sales experience
• agriculture background or experience working with farm customers
• knowledge of John Deere or competitive agricultural equipment
• associate or bachelor’s degree in business, marketing, agriculture, or related field
• experience with financing, trade-ins, or consultative selling