Quality Supervisor at Land O'Lakes Venture37 in Websterville, VT

Competencies, Skills, and Knowledge

• Must possess strong leadership skills, problem solving skills and decision-making skills

• Strong Microsoft Office, word processing, data entry skills, and statistical analysis skills required

• Must be able to perform mathematical calculation and analysis

• Ability to conduct and interpret lab analysis

• Must be able to handle multiple assignments

• Must be precise, accurate and well organized

• Must be able to perform in a demanding, fast-paced environment

• Excellent communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels

• Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

Required Education and Experience:

• Bachelor’s Degree in Food Science, Microbiology or other related fields.

• Knowledge of regulatory requirements for dairy manufacturing is preferred.

• Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000, etc.) is required.

• Experience in lab and quality program management required.

• PCQI and HACCP certifications strongly preferred

Essential Functions & Responsibilities:

• Direct and coordinate the activities of the Quality Assurance Technicians including timecard approval

• Assure engagement and completion of all Vermont Creamery proficiency testing for microbiological and analytical testing

• Assure laboratory safety and good laboratory practices

• In conjunction with the Quality Assurance Manager, disposition non-conforming product and equipment in a timely manner

• With the assistance of the Quality Assurance Technicians, react and respond to quality and food safety issues in the production area. Assist with investigation and incident resolution

• Coordinate, manage and assist in collection of environmental monitoring swabs

• With the assistance of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria

• Plan and establish work schedules and coverage in the event of planned and unplanned absences of QA Technicians

• Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits. Track, trend, document, and coordinate resolution of audit findings

• Lead consumer complaint investigations. Track and trend consumer complaints

• Supports the compliance for BRCGS while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility

• Supports quality improvement initiatives (e.g. consumer complaints, product defect reduction) within the plant

• Ensures compliance with all regulatory and Vermont Creamery guidelines pertaining to safety, health, and environmental

• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas

• Implement, maintain, and improve the Vermont Creamery CAPA prerequisite program

• Investigates and analyzes incidents to identify trends in product quality and food safety information. Initiates corrective actions and communicates findings as appropriate

• Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues

• Manage Kosher, non-GMO and GFCO certifications

Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.