Lancer Container Lines Ltd.
Customer Support Professional at Lancer… · Navi…
Entry LevelOn-siteFull-timeNavi Mumbai
Skills
Customer Supportemail servicechat serviceGood communication SkillsCallingEmailCommunication skillsChat
Job Description
- Serve as the primary point of contact for customers, overseas agents, and internal teams
- Maintain professional and timely communication through email, phone, and chat
- Work closely with the operations, sales, and finance teams to ensure seamless service delivery
- Provide post-shipment support and follow-up on outstanding payments if required
- Maintain customer records and shipment logs in the company system