Driver Operations Associate at Lalamove in New York, NY

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!   We are seeking an Driver Operations Associate who will not back down in the face of challenge, who is ready to try new things and is ready to make history together with the rest of the team at Lalamove.  Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before. We are looking for high energy, quick thinking individuals who can understand driver beliefs and requirements to create long-lasting partnerships with our fleet and succeed in being the market-leader in last-mile, on demand deliveries.

What you’ll do:

Working closely with our market launch teams - participate in the development of our driver acquisition processes

Build and retain a high activity driver community 

Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles

Achieving total alignment with local teams when executing new initiatives 

Exceed individual and team targets & KPIs

What you’ll need:

Ability to communicate, present and influence credibly and effectively at all levels of the organization

Ability to champion new processes from plan to close

At least 2-3 years experience at a sales and/or customer-facing capacity  

Positive, passionate, proactive, self-initiative and attentive to details

Strong verbal and written communication skills with fluent proficiency in written and spoken English

Data driven, experience and familiar with spreadsheets