IT Senior Delivery Manager, Enterprise Systems at Labcorp · Durham

IT Senior Delivery Manager, Enterprise Systems Location: Durham NC Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking an IT Delivery Manager to join our team at Durham, NC Office. Work Schedule This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m.  Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Job Responsibilities Manage end to end project delivery of IT initiatives (operational and transformational), ensuring scope, schedule, and quality targets are met. Develop project plans including scope definition, detailed activities, schedule baselines, resource plans, and cost estimates. Drive Agile ceremonies—sprint planning, backlog refinement, daily standups, reviews, and retrospectives—while integrating structured project controls where applicable. Track project performance through KPIs, sprint metrics, burndown charts, schedule variance, effort tracking, and quality indicators. Use AI powered tools to enhance planning accuracy, automate documentation, identify risks, and generate project insights and dashboards. Monitor project progress, adjust plans as needed, and ensure timely escalation of risks, issues, and dependencies. Maintain RAID logs and execute proactive mitigation strategies across workstreams. Facilitate cross functional collaboration with engineering, QA, architecture, data, and business teams to ensure project alignment and release readiness. Prepare and deliver clear, concise status reports, dashboards, and executive summaries for stakeholders. Partner with Product Owners to refine backlog priorities and ensure user stories and acceptance criteria are clear and actionable. Ensure adherence to governance processes, change control procedures, and compliance standards. Conduct stakeholder communication and management, ensuring expectations, scope, and timelines remain aligned. Support team productivity by leveraging generative AI for documentation, requirement drafting, summarization, and workflow automation. Coordinate resource allocation and collaborate with leads to manage team capacity and competency needs. Facilitate post implementation reviews, lessons learned, and continuous improvement activities. Promote a delivery culture focused on predictability, accountability, and customer centric outcomes. Minimum Qualifications Bachelor's Degree. 8 or more years of experience in IT project delivery, Agile project management, or a related delivery role. 5 or more years of experience managing projects using both Agile and traditional PM methodologies. 2 or more years of experience with Jira, Confluence, Azure DevOps, or similar tools. Preferred Qualifications PMP, CAPM, CSM, or SAFe certification. 1 or more years of experience working on CRM, analytics, cloud, or enterprise platform projects. 1 or more years of exposure to generative AI, project intelligence platforms, or AI driven automation tools. Additional Qualifications Proficiency in project planning, scheduling, risk management, and performance tracking. Strong understanding of AI enabled tools used in project delivery, reporting, or productivity workflows. Experience with cross functional delivery involving engineering, QA, architecture, and data teams. Familiarity with data driven reporting, KPI frameworks, and dashboarding tools. Excellent communication and stakeholder management skills across technical and business audiences. Ability to manage multiple priorities in a dynamic environment. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.