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Hospital Reference Test Clerk at Labcorp in Mesa, AZ
Job Description
Labcorp is seeking a Laboratory Clerk to join our team in Mesa, AZ.
Work Schedule: Monday-Friday 7:00am-4:00pm
Job Responsibilities
Act a liaison between Labcorp, the customer base and patients
Schedule and coordinate specimen pickups on a daily basis
Respond to customer inquiries or specimen related problems in a timely manner
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Prioritize requests based on information gathered
Provide status updates and educate the client when needed
Performs a variety of administrative/clerical duties (i.e. typing, faxing and emailing)
Minimum Qualification
High School Diploma or GED equivalent
1 year or more of experience in customer service
Preferred Qualification:
Current or prior Labcorp experience
1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital
1 year or more of experience working in a call center environment
Additional Job Standards
Excellent communication skills; both written and oral
Strong data entry skills and the ability to multitask
Familiarity with medical terminology
Proficient in Microsoft Office
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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