Customer Service Administrator (PT) at La-Z-Boy… · Gilbert

Summary: La-Z-Boy Incorporated is an industry leading organization focused on transforming the power of comfort. They are seeking a Customer Service Administrator to assist customers and support store operations by providing exceptional service and maintaining a customer-ready showroom. Responsibilities: - Reliable and punctual – Consistently on time and dependable, supporting both our customers and team - Team-oriented and self-motivated – Works well with others while also taking initiative to complete tasks independently - Clear and effective communicator – Comfortable interacting with both internal teams and external clients - Highly organized with strong attention to detail – Maintains an orderly workspace and ensures accuracy in administrative tasks - Strong problem-solving skills – Able to identify issues and find practical solutions - Comfortable learning new technology – Willing and able to quickly adapt to new computer programs and systems - Excellent customer service skills – Provides a positive experience for clients both in person and over the phone - Able to multitask across systems – Navigates multiple technologies while remaining attentive and engaged with customers Required Qualifications: - High School Diploma or GED - Prior Administrative or Customer Service or related experience - Professional dress and appearance Required Skills: Customer service skills Important Skills: Administrative experience Nice-to-Have Skills: Multitasking, Learning new technology, Self-motivated Benefits: 401k with match, Paid Time Off, Medical, Vision, Dental and Basic Life Insurance, Available 401k retirement plan with company match of up to 6%, 9-11 paid holidays each year, Two weeks’ prorated vacation as a new hire, Personal time (non-exempt only) or state mandated sick time