Customer Partner, Insurance at Kyndryl in Toronto, Ontario, CA

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Kyndryl is hiring a Partner, Insurance to take full ownership of a strategic insurance account and scale it into a larger, higher-value business.

You will start with an existing account. You will own it end to end. And you will grow it.

This is a P&L role with clear expectations: expand revenue, increase margin, and strengthen our position with the client. You are accountable

for the full lifecycle, from executive relationship building and pipeline creation to deal closure and delivery outcomes.

You are not here to maintain the account. You are here to push it forward. You will identify whitespace, create demand, and convert it into meaningful opportunities across the insurance value chain. You know how to challenge clients, shape large deals, and close.

You will operate at the executive level, building trust with CIOs, COOs, and business leaders while bringing a strong point of view on industry

direction. You connect that perspective to tangible programs that drive growth.

You own the numbers. Pipeline, signings, revenue, margin, and retention sit with you. You run a disciplined operating cadence, align internal

teams, and bring partners in when it accelerates outcomes.

Delivery matters. You ensure what is sold lands, because sustained growth depends on execution and client confidence.

We are looking for someone with drive, energy, and a track record of winning. Someone who takes ownership, moves fast, and consistently

turns opportunity into results.

If you want to run an account like a business and build something that materially grows, this is your role.

Who You Are

We are looking for a proven operator who knows how to take ownership of an account and turn it into a growing, profitable business. This role

requires someone who can build executive trust, create demand, and consistently convert opportunities into results. You are comfortable

being measured on numbers, operate with discipline, and bring the drive and urgency to outperform.

• Proven track record of owning and growing large enterprise accounts, ideally in insurance or financial services

• Demonstrated ability to originate, shape, and close complex, multi-year deals with meaningful TCV

• Experience with full account P&L ownership, including revenue growth, margin expansion, and renewal retention

• Strong executive presence with the ability to engage and influence CIO, COO, and business leaders

• Track record of identifying whitespace, creating demand, and expanding scope within existing clients

• Disciplined in pipeline management, forecasting accuracy, and deal execution (3x+ coverage mindset)

• Experience leading cross-functional teams and orchestrating delivery in complex environments

• Deep understanding of the insurance industry across platforms, operations, and transformation priorities

• High drive, accountability, and bias for action, with a consistent history of exceeding targets

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.