Job Description:

I s Kymanox the right fit for you?

 You want to make a difference and have an impact…

 You enjoy having an influence in your day-to-day work…

 You are motivated by working alongside a team filled with

              subject matter experts who will help you learn and grow…

 You wake up every day and do what you do

        **… because patients deserve better.**

If this sounds like you, you’ve come to the right place.

The (Contract) Marketing Salesforce Administrator will serve as a hands-on technical partner for the marketing and business solutions team, responsible for building, optimizing, and maintaining digital marketing systems that support lead generation, customer engagement, campaign execution, and reporting. This role requires strong expertise in Salesforce Marketing Cloud Account Engagement (e.g., Pardot), Salesforce CRM, and WordPress, along with the ability to translate marketing goals into scalable, reliable, and user-friendly technical solutions.

Key Responsibilities

• Develop, manage, and optimize marketing automation programs in Salesforce Marketing Cloud Account Engagement, including email templates, landing pages, forms, automation rules, engagement programs, segmentation lists, and lead nurturing workflows.
• Support Salesforce CRM configuration and data alignment related to marketing campaigns, lead routing, campaign attribution, lifecycle stages, reporting, and sales handoff processes.
• Build and maintain WordPress website pages, campaign landing pages, forms, integrations, plug-ins, and user experiences that support marketing initiatives and conversion goals and build SEO.
• Partner with marketing, sales, and business stakeholders to gather requirements, troubleshoot issues, recommend solutions, and deliver enhancements that improve campaign performance and operational efficiency.
• Monitor campaign and system performance, ensuring proper integration and data flow among the marketing technology tools.
• Support data hygiene, segmentation, consent management, and compliance-related processes in collaboration with marketing and business stakeholders.
• Document processes, technical configurations, workflows, integrations, and best practices to support consistency, training, and scalability.
• Stay current on Salesforce, Account Engagement, WordPress, and digital marketing technology updates, proactively recommending improvements and efficiencies.

Required Qualifications

• Three or more years of experience in marketing technology, marketing automation, web development, CRM administration, SEO, or a related technical marketing role.
• Hands-on experience with Salesforce Marketing Cloud Account Engagement, including campaign setup, automation, forms, landing pages, list management, scoring, grading, and reporting.
• Working knowledge of Salesforce CRM, including leads, contacts, campaigns, reports, dashboards, data fields, and sales and marketing alignment processes.
• Experience building and maintaining WordPress websites, including page updates, theme or template customization, plug-in management, forms, and basic troubleshooting.
• Strong understanding of email marketing best practices, lead generation, digital campaign execution, data quality, and conversion optimization.
• Ability to manage multiple projects, prioritize competing deadlines, and communicate clearly with both technical and non-technical stakeholders.
• Strong attention to detail, analytical thinking, problem-solving skills, and commitment to delivering high-quality work.

Preferred Qualifications

• Salesforce or Account Engagement certifications, such as Salesforce Certified Account Engagement Specialist, Salesforce Certified Account Engagement Consultant, Salesforce Administrator, or related credentials.
• Experience with marketing analytics, campaign attribution, Google Analytics, Google Tag Manager, SEO tools, or reporting dashboards.
• Experience supporting B2B marketing, professional services, life sciences, healthcare, technology, or other complex sales environments.
• Familiarity with UX principles, accessibility standards, website performance optimization, and content management workflows.
• Experience with integrations between Salesforce, Account Engagement, WordPress, webinar platforms, event tools, data enrichment platforms, or other marketing technology systems.

Educational Background:

• The ideal candidate will have a bachelor’s degree in Marketing or any Engineering discipline (prefer Biomedical, Mechanical, or Chemical engineering) or other STEM discipline (Biology, Chemistry, other) from an accredited institution or equivalent.

Desired Aptitude and Skill Set:

• Resourceful
• Extremely detail oriented
• Ability to work effectively with remote team members
• Highly organized
• Self-directing, self-pacing
• Excellent written and oral English communication skills
• Understanding of own limitations
• Ability to solicit and utilize subject matter expert input
• Fast learner
• Pleasant and positive communication style
• Strong customer-service aptitude
• Ability to motivate self, team members, and direct reports
• High energy level
• Excellent problem-solving skills
• Seasoned soft skills (i.e., high EQ)
• Team player

Compensation:

Hourly rate is commensurate with experience, qualifications, and other intangibles evident during the interview process – as well as market conditions.

About Kymanox:

Join Kymanox – a life sciences professional services company dedicated to life sciences who has successfully delivered over 4000 projects across 20+ countries. Become a member of a dynamic, fulfilling team that helps a broad range of life science products get to market more quickly, more affordably, and with the highest quality and safety standards possible in today’s biotechnology, pharmaceutical, medical device, and combination product industries. With a reputation of providing unparalleled professional services and our highly collaborative team of engineering, compliance, and project management experts, Kymanox provides an outstanding opportunity for learning and career advancement. Kymanox encourages team members, especially new graduates, and young professionals, to work on a variety of projects to gain increased learnings in Kymanox’s service offerings and the life science industry as a whole.

Kymanox is looking for motivated individuals who want to solve problems in the life science industries while doing the work they love and helping get modern medicines that enhance and save patient lives to market. Kymanox provides professional services related to engineering, compliance, and project management. We service clients ranging from Fortune 100 companies to virtual start-up companies. The company was founded in 2004 and has been growing steadily since its inception. Our corporate HQ is based in Research Triangle Park, NC.

To learn more about our company, please visit our website: Life Science Solutions | Kymanox

Kymanox is an equal-opportunity employer and works diligently to protect the rights of job seekers by following all local, state, and federal laws as well as best Human Resource (HR) practices in the Life Science industry.