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Host / Hostess – 1878 On the Lake… at Kunes Auto &… · Delavan
Entry LevelOn-siteContractDelavan, WI
Skills
reservation systemmicrosoft office
Job Description
Description
Be the first impression of an exceptional dining experience. Join Lake Lawn Resort as a Host/Hostess at 1878 On the Lake and create a welcoming, organized, and seamless experience for every guest.
Position Details
- Employment Type: Seasonal
- Shift: Flexible (Days, Evenings, Weekends)
- Department: Food & Beverage / Restaurant
What You’ll Do
- Greet guests and provide a warm, professional first impression
- Manage reservations and seating using a rotation system
- Escort guests to tables and present menus
- Monitor dining room flow and seating availability
- Answer phones and accurately take reservations
- Communicate wait times and accommodate special seating requests when possible
- Coordinate with kitchen and service staff on large parties or special requests
- Assist servers and bussers as needed during peak times
- Maintain a clean, organized host stand and entry area
- Observe service standards and escalate guest concerns when needed
Requirements
What We’re Looking For
- Previous host, restaurant, or customer service experience preferred, but not required
- Strong communication and guest service skills
- Ability to stay organized and composed in a fast-paced environment
- Comfortable managing multiple tasks at once
- Basic computer skills (reservation systems, Microsoft Office a plus)
- Positive attitude and team-oriented mindset
Physical Requirements
- Ability to stand and walk for extended periods
- Frequent movement throughout the dining area
- Ability to lift up to 10 lbs occasionally
Work Environment
- Indoor and occasional outdoor restaurant setting
- Moderate to loud noise levels during peak service
- High-volume, guest-focused environment
About Lake Lawn Resort
Located on Delavan Lake, Lake Lawn Resort offers elevated dining experiences alongside exceptional hospitality. Our front-of-house team plays a key role in delivering memorable guest experiences.
Disclaimer
This role includes a variety of responsibilities to support daily operations.